Manager I Learning (BioPlus Specialty Pharmacy)
About The Position
The Manager I Learning is responsible for ensuring successful implementation of high-quality performance solutions to the company and/or specific clients. This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation is granted as required by law.
Requirements
- BA/BS degree in education, communication, business management, organizational effectiveness or related field, and a minimum of 4 years management and/or leadership experience and minimum of 5 years training experience; or any combination of education and experience, which would provide an equivalent background.
Nice To Haves
- Prior L&D experience (both training and curriculum design) are a must for this role!
- 4+ years of experience working in a call center is a must!
- Pharmacy or healthcare setting is highly preferred.
- Thorough understanding of implementing training programs that span multiple lines of business.
- Comfortable training and presenting to large groups, and have an excellent understanding of adult learning principles.
- Previous project management experience.
- Experience with change management.
Responsibilities
- Manages a team of Learning & Development associates responsible for the delivery of learning solutions to meet client needs and objectives.
- Consults with clients to understand strategic objectives.
- Oversees the consistent practice of performance consulting with clients to identify the root causes of performance gaps.
- Ensures alignment of local efforts with Enterprise strategic objectives.
- Oversees the formulation of teaching outlines, instructional methods, and/or teaching aids.
- Ensures courses and other educational information support the overall business objectives.
- Oversees the utilization of performance consulting skills in the development of training materials for associates.
- May conduct training sessions for clients or Learning & Development associates.
- Oversees the implementation of effective training feedback mechanisms to improve training programs and to assess the impact of the investment made in training.
- Partners with the Director to develop and implement market or business segment training strategy that aligns with the departmental/enterprise Learning & Development strategy.
- Hires, trains, coaches, counsels, and evaluates performance of direct reports.
Benefits
- merit increases
- paid holidays
- Paid Time Off
- incentive bonus programs
- medical
- dental
- vision
- short and long term disability benefits
- 401(k) +match
- stock purchase plan
- life insurance
- wellness programs
- financial education resources
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What This Job Offers
Job Type
Full-time
Career Level
Manager
