About The Position

This position supports distribution center and/or manufacturing activities, ensuring that shifts operate efficiently, safely, and productively and that daily work is planned and completed according to facility standards. The role provides leadership for a team or shift responsible for activities such as receiving, unloading, recording, arranging, routing, transporting, and stocking materials and products, as well as picking, value-added services, and order fulfillment. The manager is accountable for operational, quality, service, cost, administrative, and system metrics and KPIs, as well as the shift or team's training and morale. The role supervises team members and may receive support from Specialists, Team Leaders, or Group Leaders. It contributes to interviewing, selection, onboarding, training, motivation, and performance management, and may also be responsible for maintaining or verifying inventory records and transactions.

Requirements

  • High school diploma or GED.
  • General leadership experience in a distribution center or manufacturing facility.
  • Familiarity with Microsoft Office, especially MS Excel.
  • Legally authorized to work in the United States without requiring employment visa sponsorship now or in the future.

Nice To Haves

  • Four-year degree in a related field, such as Business, Engineering, or Logistics/Supply Chain Management.
  • Two years of comparable work experience in a leadership role, including budgeting, financial analysis, and/or productivity measurement or monitoring.
  • Experience with distribution center or manufacturing operations and equipment.
  • Familiarity with WMS, including Manhattan Software PkMS.

Responsibilities

  • Plan and prioritize shift workflow to help meet customer Service Level Agreements and established safety, quality, and productivity standards.
  • Contribute to interviewing, selecting, onboarding, training, motivating, and managing the performance of shift team members.
  • Drive process improvement using Lean concepts and problem-solving techniques; ensure team members are trained and cross-trained as needed.
  • Lead and oversee the shift team, supporting employee performance and morale, continuous improvement, and change management.
  • Implement and assess systems and processes to improve workflow, and coordinate with other departments to achieve workstream goals.
  • Review and maintain associate timesheets, evaluate and edit incentive/pay communications, monitor attendance, and develop staffing schedules.
  • Produce shift reports and assess workflow capacity needs; coordinate staffing in response to changing workloads to maximize efficiency and reduce costs.
  • Work with internal and external stakeholders to achieve shift performance and deliverables.
  • Keep the facility manager and management team informed about project and workflow status, and implement corrective actions to prevent delays or underachievement.

Benefits

  • Mentorship and continuous development opportunities.
  • Attractive benefits packages.
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