Manager, Human Resources

Hard Rock Hotel & Casino Ottawa•New York, NY

1d•$81,700 - $118,800•Onsite

About The Position

Located in the heart of Midtown Manhattan, Hard Rock Hotel New York delivers a dynamic blend of elevated hospitality and cultural energy. Our hotel is more than a destination, it is a stage where music, design, and service come together to create unforgettable moments. At Hard Rock, our employees are Band Members, each bringing their individuality, passion, and expertise to the guest experience. Together, we create an environment that is vibrant, refined, and authentically Hard Rock. We are seeking a Human Resources Manager to join our team! This is a full time assignment. The Human Resources Manager oversees all HR operations, ensuring compliance with employment laws, alignment with organizational goals, and adherence to HR best practices. Acting as a strategic partner to leadership, the role supports a positive, productive workplace culture and delivers high-quality employee services. A key responsibility is managing the full-cycle recruitment process, including workforce planning, job postings, candidate sourcing and screening, interview coordination, reference and background checks, offer preparation, compensation negotiations, onboarding, and talent retention strategies. The role works closely with hiring managers to attract and hire qualified candidates while ensuring a positive candidate experience. Additionally, the Human Resources Manager monitors recruitment performance metrics, promotes equal employment opportunity practices, supports workforce development and succession planning initiatives, and contributes to organizational growth. The position requires maintaining professionalism, confidentiality, and a strong commitment to employee and organizational success.

Requirements

At least three years of prior experience, ideally within a four‑ or five‑star hotel environment.
Ability to communicate clearly.
Ability to work transparently.
Ability to stay patient under pressure.
Ability to approach every situation with tact and professionalism.
Comfortable being a team player and assisting coworkers equally.
Detail-oriented.
Highly organized.
Thrive in a fast-paced, high-expectation environment.
Natural leader who communicates effectively.
Comfortable working in a transparent environment with high skilled professionals.
Applicants must be authorized to work in the United States.

Nice To Haves

Ideally within a four‑ or five‑star hotel environment

Responsibilities

Oversees all HR operations, ensuring compliance with employment laws, alignment with organizational goals, and adherence to HR best practices.
Acts as a strategic partner to leadership, supporting a positive, productive workplace culture and delivering high-quality employee services.
Manages the full-cycle recruitment process, including workforce planning, job postings, candidate sourcing and screening, interview coordination, reference and background checks, offer preparation, compensation negotiations, onboarding, and talent retention strategies.
Works closely with hiring managers to attract and hire qualified candidates while ensuring a positive candidate experience.
Monitors recruitment performance metrics.
Promotes equal employment opportunity practices.
Supports workforce development and succession planning initiatives.
Contributes to organizational growth.
Maintains professionalism, confidentiality, and a strong commitment to employee and organizational success.
Anticipates employee needs and acts with intention.
Delivers service that is both polished and personal.
Takes ownership of every detail of the guest journey.
Contributes to a collaborative, energized, and high-performing culture.
Leads with professionalism and inspires those around you to perform at their best.
Anticipates needs, solves problems, and maintains high standards.
Enjoys employee organizing and participating in employee activities.