Manager, Human Resources Transformation & Centers of Excellence

Confluent Health • Lyndon, KY

3d

About The Position

The Manager, Human Resources Transformation & Centers of Excellence, is a critical role responsible for advancing a modern, high-impact HR operating model that strengthens organizational effectiveness and elevates employee experience. This role leads to the execution of strategic HR transformation initiatives and supports the development of Centers of Excellence (COEs) that drive consistency, scalability, and best practices across key HR disciplines. Partnering closely with senior HR leadership and cross-functional stakeholders, this role helps translate enterprise priorities into practical, sustainable people solutions. The Manager will play a key role in shaping programs across talent, engagement, performance, and rewards, ensuring alignment with business goals and a focus on measurable outcomes. This position requires a forward-thinking and execution-oriented leader who can connect strategy to delivery leveraging data, technology, and process improvement to enhance delivery, enable better decisionmaking, and support a high-performing, people-centered culture. This is an opportunity to influence how HR operates at scale while building capabilities that drive both employee impact and business results.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field; Master’s degree preferred.
• Minimum of 7 years of progressive experience in human resources, with at least 3 years leading transformation or Centers of Excellence initiatives.
• In-depth knowledge of HR best practices, labor laws, and workforce planning in the health, wellness, and fitness industry.
• Proven track record in managing complex projects and driving organizational change.
• Strong analytical skills with experience in HR data analytics and metrics-driven decision making.
• Excellent communication, negotiation, and interpersonal skills to effectively collaborate with diverse stakeholders.
• Experience with HR information systems (HRIS) and digital HR platforms to support transformation efforts.

Responsibilities

• Lead and manage HR transformation projects to streamline processes and improve service delivery across the organization.
• Develop and maintain Centers of Excellence that provide expertise in key HR disciplines such as talent management, employee engagement, and organizational development.
• Collaborate with senior leadership and cross-functional teams to align HR strategies with overall business objectives.
• Drive the adoption of innovative HR technologies and tools to enhance workforce analytics and decision-making.
• Design and improve the end-to-end employee lifecycle to reduce friction and enhance experience at scale.
• Oversee change management efforts associated with HR initiatives, ensuring effective communication and stakeholder engagement.
• Define and track key people metrics to demonstrate the business impact of HR programs (e.g., retention, productivity, speed-to-effectiveness).
• Coach and mentor HR team members to build capabilities and foster a high-performance culture.
• Leverage workforce analytics and emerging technologies to proactively identify trends and inform decision-making.
• Establish feedback loops with business leaders and employees to ensure HR solutions remain aligned with evolving needs.
• Monitor and analyze HR metrics to evaluate the effectiveness of transformation initiatives and identify areas for continuous improvement.
• Support the evolution of scalable, modern COEs including learning, performance, and engagement frameworks.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager