Manager, HR Systems & Workforce Analytics

Chicago Blackhawks•Chicago, IL

2d•Onsite

About The Position

The Manager, HR Systems & Workforce Analytics is responsible for leading the organization's HR technology ecosystem, workforce reporting, people analytics, and data governance initiatives. The Manager will oversee HRIS administration, reporting, dashboards, workforce analytics, process automation, and data integrity while identifying opportunities to improve decision-making through predictive and strategic analytics. This role plays a critical part in enabling organizational strategy by delivering meaningful workforce insights related to talent acquisition, retention, compensation, performance, engagement, organizational effectiveness, and workforce planning.

Requirements

Bachelor’s degree in Human Resources, Business or I/O Psychology, Information Systems or related field
5+ years of progressive experience in HRIS administration, workforce analytics, or HR technology with a demonstrable track record of owning HR systems end-to-end
Hands-on experience with HR systems such as HRIS, ATS, LMS, and performance management (ADP Workforce Now, Clear Company, and Traliant familiarity strongly desired)
Strong data analysis skills with expert proficiency in Excel; experience with other data visualization tools is an asset
Clear understanding of how HR data intersects with legal compliance requirements – including recordkeeping obligations, pay equity reporting, and audit documentation standards
Exceptional attention to detail and a zero-tolerance approach to data inaccuracy
Ability to manage multiple systems projects simultaneously and drive continuous improvement with a positive, solutions-oriented mindset
Proven ability to translate technical system information and processes into clear guidance for non-technical HR and leadership stakeholders
Embraces the opportunity to be all-hands-on-deck in a high-volume, high-expectation environment and make meaningful impact as part of a small but mighty team
Ability to adapt to occasional variations in schedule including working nights, weekends, and holidays as business needs dictate based on the event calendar
Must demonstrate our organizational values of integrity, curiosity, empathy, collaboration, and originality

Nice To Haves

Experience in multi-entity environment preferred

Responsibilities

Serve as the HR team’s primary administrator for the organization's HR systems (ADP, Clear Company, Traliant).
Own and drive HR system configuration, maintenance, upgrades, testing, security, and optimization.
Partner with Finance, IT and external vendors to implement new system functionality and integrations.
Evaluate emerging HR technologies and recommend innovative solutions that improve efficiency and employee experience.
Manage HR technology vendors and system-related projects from implementation through adoption.
Develop and maintain system documentation, workflows, and standard operating procedures.
Ensure compliance with all applicable data privacy and security requirements.
Develop and maintain executive dashboards and workforce scorecards.
Design automated reporting that provides leaders with timely, accurate workforce metrics.
Analyze trends related to headcount, turnover, retention, recruiting, internal mobility, compensation, performance, engagement, and other organizational health indicators.
Deliver predictive and descriptive analytics that support strategic decision making across the business including but not limited to developing forecasting models for staffing needs and labor costs.
Partner with department leaders to translate complex workforce data into meaningful business recommendations.
Establish and maintain HR data governance standards; ensure accuracy, integrity, and consistency of employee data.
Support compliance reporting requirements, including EEO, OSHA, ACA, and other regulatory obligations.
Support the organization's AI strategy through HR technology innovation by researching, evaluating, and advising on responsible AI solutions that enhance HR operations.
Identify opportunities to automate repetitive administrative tasks.
Promote ethical, secure, and compliant use of AI within Human Resources.