Manager, HR Controls Testing & Reporting Insights

Sun Life • Waterloo, ON

3d • Hybrid

About The Position

The Manager, HR Testing & Reporting Insights plays a critical role in advancing a regulatory-driven and credible approach to risk management within HR. This role is responsible for strengthening HR’s ability to measure, monitor, test, and report on key risks and controls, ensuring alignment with regulatory requirements, enterprise control expectations, and HR policies and guidelines.

Requirements

• Strong foundation in risk management, controls testing, and reporting within a highly governed, regulatory-driven environment
• Comfortable designing and executing testing and monitoring programs, translating complex results into clear insights, and coaching HR professionals on remediation and continuous improvement
• Able to work effectively across HR functions and with second- and third-line partners, manage multiple priorities, and consistently deliver high-quality outcomes that strengthen HR’s risk and compliance practices
• Excellent communication and writing skills with the ability to simplify complex risk concepts
• Demonstrated ability to operate in a highly governed, regulatory-driven environment with a focus on accountability and continuous improvement
• At least 5 years of strong experience in designing testing programs that identify and test key controls with a developed ability to communicate test results and coach professionals on remediation plans
• Notable experience with developing sophisticated monitoring and reporting mechanisms through Excel, PowerPoint, Tableau or any other data management/reporting tools
• Understands and leverages AI models judgmentally to facilitate effective and efficient monitoring, testing and reporting for broad audiences
• Great attention to detail, and data-oriented with ability to understand nuance/unique situations and propose alternative solutions based on risk management principles and best practices
• Solution-oriented, collaborative leader with a proven ability to work effectively across cross-functional teams
• Highly organized and proactive with the ability to manage multiple priorities and meet deadlines
• Bachelor’s degree in business or Certified Internal Auditor (CIA) designation

Responsibilities

• Design and lead a first line testing program for HR key controls to assess control design and operating effectiveness
• Conduct and oversee risk and control assessments across HR, maintaining clear and accessible results for identifying patterns, trends, outliers and risk signals; and develop informed data that can be leveraged by the risk/control owners (1Lod) and reviewed by the 2LoD or 3LoD
• Test key controls across key domains, including culture, compliance and model risks-along with other governance practices-to translate results into clear insights and provide ongoing insights to HR’s risk posture and control effectiveness
• Partner with the HR Governance Team to strengthen visibility and transparency of risk across HR while developing HR Risk and Governance reporting for executive-level briefings

Benefits

• Flexible Benefits from the day you join to meet the needs of you and your family
• We’re committed to creating an inclusive and respectful environment. Our goal is to make sure all our employees have the chance to live up to their full potential
• We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager