Manager, Housekeeping Rivet House
About The Position
Rivet House Hotel is a thoughtfully designed boutique property in the heart of Athens, Georgia. We pride ourselves on delivering a personalized guest experience, blending elevated service with a warm, welcoming atmosphere. With 50 rooms and a close-knit team of employees, we focus on quality, attention to detail, and creating memorable stays for every guest. The Housekeeping Manager is responsible for leading all housekeeping operations to ensure the highest standards of cleanliness, presentation, and guest comfort throughout the property. This role is hands-on, overseeing daily operations while fostering a culture of accountability, efficiency, and pride in the guest experience.
Requirements
- 2–4 years of housekeeping leadership experience, preferably in a boutique or lifestyle hotel
- Strong leadership and team-building skills
- High attention to detail and commitment to quality
- Excellent organizational and time management abilities
- Ability to work flexible hours, including weekends and holidays
Nice To Haves
- Proficiency in hotel management systems is a plus
Responsibilities
- Recruit, train, schedule, and supervise housekeeping staff
- Foster a positive, team-oriented work environment aligned with Rivet House culture
- Conduct regular performance evaluations and provide ongoing coaching
- Lead daily stand-up meetings and communicate priorities clearly
- Ensure all guest rooms and public areas meet brand cleanliness and presentation standards
- Perform routine inspections of rooms and common spaces
- Oversee room assignment and workflow to maximize efficiency and productivity
- Maintain linen, inventory, and supply levels; manage ordering and vendor relationships
- Collaborate closely with Front Desk and Maintenance teams to ensure seamless room readiness
- Respond promptly to guest requests, special needs, and service recovery situations
- Uphold a high level of attention to detail to support a luxury boutique experience
- Identify and report maintenance issues; coordinate with Engineering for timely resolution
- Ensure rooms are in excellent working condition before being released for guest occupancy
- Manage labor costs, scheduling, and departmental budgets
- Ensure compliance with safety and sanitation standards
- Maintain accurate records including inspections, inventories, and payroll reporting
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
