Manager, Home Sleep Technician

MedAmerica • Dublin, OH

16h • Onsite

About The Position

The Manager, Home Sleep Technician plays a vital role in the mission to improve lives by overseeing the full lifecycle of home sleep apnea testing devices, directing patient education and support, maintaining accreditation and compliance standards, and supervising sleep technicians, coordinators, and administrative schedulers. This role is crucial for the Home Sleep Test (HST) program's success. Vituity fosters an environment where passion thrives through shared purpose, valuing team accomplishments and recognizing individual contributions. The company has opportunities at 900 practices nationwide, serving over 14.5 million patients annually, with the ability to transfer jobs between locations.

Requirements

• Bachelor's degree in healthcare administration, business administration, or a related field and 4 years of healthcare experience, or an equivalent combination of education and experience.
• 2 years of leadership or supervisory experience in a healthcare setting.
• Deep familiarity with portable monitoring devices (Type III/IV monitors), durable medical equipment (DME) workflows, and sleep disorder diagnostics.
• Vendor management and contract negotiation skills for durable medical equipment (DME) procurement.
• Knowledge of sleep study accreditation standards and data acquisition quality.
• Able to effectively lead and manage a team of healthcare professionals.
• Strong understanding of healthcare systems, regulations, and policies.
• Ability to uphold HIPAA regulations and enforce safety standards.
• Excellent communication skills to interact with patients, staff, and providers, both verbally and in writing.
• Must be highly organized and able to manage multiple priorities.
• Know-how and experience using technology and electronic health records (EHRs) to manage patient data and operations.
• Ability to work independently and prioritize tasks in a fast-paced environment.
• Knowledge of infection control and equipment sanitation standards applicable to home sleep testing device reprocessing.

Nice To Haves

• Registered Polysomnographic Technologist (RPSGT) or equivalent sleep technology credential.
• Prior experience managing a home sleep testing or DME program.

Responsibilities

• Serve as the primary lead for the Home Sleep Test (HST) program.
• Work with the clinic Medical Director to determine appropriate testing devices and secure related contracts.
• Lead device selection and determine device trials.
• Manage all direct referrals.
• Escalate complex program, vendor, or contract issues to the Manager, Practice Operations or Sleep Medical Director as appropriate.
• Oversee the distribution, tracking, retrieval, and sanitization of home sleep apnea testing devices.
• Manage durable medical equipment (DME) workflows to ensure device availability and readiness.
• Reconcile HST device inventory and utilization records to support accurate DME billing and payer compliance.
• Hire, train, and schedule sleep technicians, coordinators, and administrative schedulers.
• Direct staff in providing patient hook-up instructions, troubleshooting device use, and answering post-test inquiries.
• Manage the Home Sleep Test Coordinator role.
• Conduct performance evaluations and provide ongoing coaching and professional development for HST program staff.
• Maintain accreditation standards and monitor data acquisition accuracy.
• Enforce safety and HIPAA regulations across the program.
• Lead quality assurance audits and performance improvement initiatives for the HST program.
• Investigate and report safety events, device malfunctions, or adverse patient reactions in accordance with facility policy and AASM standards.

Benefits

• Superior health plan options
• Dental, Vision, HSA/FSA, Life and AD&D coverage
• Top Tier 401(k) retirement savings plans with a $1.20 match for every dollar up to 6% plus discretionary profit-sharing contributions
• 4 weeks’ PTO
• Paid holidays
• Sabbatical
• Student Loan Refinancing Discounts
• Professional and Career Development Program
• EAP and travel assistance
• Wellness program
• Commuter Benefits Program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager