Manager, Healthcare - Industries and Government Practice

Optimus SBR•Toronto, ON

9d•Hybrid

About The Position

Join a dynamic and engaging team that thrives on collaboration, innovation, and growth. Our Healthcare & Social Services team, within our Industries and Government Practice, works alongside hospitals, health systems, provincial ministries, health agencies, and community and social service organizations to design and deliver meaningful, lasting change. This role combines hands-on delivery, client leadership, and team development. As a Manager, you will be responsible for structuring complex problems, guiding teams, and working directly with senior client stakeholders to deliver actionable, implementable solutions. If you’re passionate about problem-solving, mentorship, and helping clients deliver better outcomes, this role is for you. Optimus SBR is a leading management consulting firm and an award-winning workplace. Recognized by Great Place to Work® as one of the Best Workplaces™ in Professional Services 2024, and by Waterstone Human Capital® as one of Canada's Most Admired Corporate Cultures™, we help organizations get done what isn’t. Our team of committed consultants swiftly takes action to deliver innovative and impactful results. We are the largest independently owned Canadian management consulting firm – a place where people and culture come first. Our market positioning is based on attracting the best people who are insatiably curious, entrepreneurial thinking, hard-working, and bold. We think the world needs more of that, and we are doing our part. Culture is Everything. Period. That’s why we’ve been consistently rated one of the best places to work in North America – and are one of the fastest growing. As a firm that was built on culture, we value our people and their growth. Each of us embodies the entrepreneurial spirit and has something unique to contribute to the fabric of our organization. From employee-championed committees to celebratory events and learning paths, these are just a few of the ways we cultivate a positive and engaging work environment.

Requirements

5-7 years of healthcare consulting experience; or 7-10 years in healthcare operations or transformation delivery
Experience leading projects in healthcare environments such as hospitals, health systems, governments or agencies, public health organizations, health and/or community social service providers, or other broader health sector organizations
Demonstrated experience in one or more of the following: healthcare transformation, strategy, process redesign, digital health, PMO/project delivery, organizational design, change management, or performance improvement
Strong problem-solving, analytical, and structured communication skills
Experience managing project teams and senior client stakeholders in complex environments
Strong executive presentation and facilitation skills, with the ability to influence decision-makers
Proven ability to balance strategic thinking with practical implementation
Entrepreneurial mindset, sound judgment, and a collaborative approach
Familiarity with technology, data, digital transformation, AI and related concepts and trends
Advanced Microsoft Office skills (Word, PowerPoint, Excel) at a consulting standard, personally producing client-ready reports, executive presentations, data visualizations, and quantitative analysis, and setting the quality bar for your team
Related university degree in a business, health care, or public policy related field

Nice To Haves

Bilingualism in English and French is considered a strong asset, though not required
Post-graduate degree (e.g., MBA, MPA or MPP), health or clinical designation considered a strong asset (e.g., MHA, CPHIMS, RN, or other allied health professional credentials), additional designations (e.g., CPA, PMP, Lean, or PROSCI).

Responsibilities

Lead the delivery of consulting engagements for healthcare and social service clients across system transformation, service delivery and operations, digital health, policy and program transformation, operating model design, and process improvement
Manage day-to-day client relationships and serve as a trusted advisor to healthcare leaders and stakeholders
Simultaneously manage multiple active client engagements or workstreams, maintaining delivery quality, budget adherence, and timeline integrity across each; proactively identifying and resolving risks, issues, and competing priorities before escalation
Facilitate workshops and engagement events as well as conduct quantitative and qualitative analyses to assess current state, define future state, and develop and execute practical implementation roadmaps
Develop high-quality client deliverables including presentations, business cases, reports and executive communications
Support business development activities including proposal writing, scoping, relationship building, and identifying opportunities to expand our reach within the healthcare sector
Partner collaboratively with client executives, clinical leaders, operational teams, and cross-functional stakeholders to drive sustainable change
Provide day-to-day direction, coaching and mentoring project teams. You will also be responsible for career management, professional development, and supporting employees through Optimus SBR’s Career Development Program (CDP)
Contribute to the life and culture of Optimus SBR