Manager, Healthcare Connections

ACCES Employment•Brampton, ON

5d•CA$75,000 - CA$85,000•Hybrid

About The Position

ACCES Employment is a leader in connecting qualified jobseekers from diverse backgrounds with employers across the Greater Toronto Area (GTA), Ontario, and Canada. ACCES helps more than 56,000 job seekers each year at seven locations in the GTA. As a charitable not-for profit organization, ACCES provides employment services that connect jobseekers, including newcomers, youth, women and refugees to jobs that reflect their skills and experience. We provide customized job search programs that meet the unique needs of our jobseekers. Our vision is to achieve a fully inclusive labour force that reflects the diversity, skills and experience of Canada's population. We are looking for skilled talent who thrives in a flexible and innovative environment. ACCES offers an excellent benefits package, an RRSP matching program, and an Employee & Family Assistance Program. Scope: The Manager, Healthcare Connections, plays a vital role in ensuring that ACCES Employment’s innovative Healthcare Connections program continues to succeed. Healthcare Connections supports Internationally Educated Healthcare Professionals’ transitions to quality, non-licensed employment in the broader healthcare sector. A trendsetter in employment services for IEHPs, Healthcare Connections is a critical part of ensuring that IEHPs are provided opportunities to put their skills to use in building healthy individuals and communities. Responsibilities of this position will include project development and implementation, supervision of staff, and coordination with other ACCES programs and services. The Manager will work collaboratively with a range of internal and external partners to develop and deliver the program; ensure effective planning, administration & reporting; and ensure that project outcomes are achieved. Preference will be given to candidates with knowledge of emerging labour market needs and trends in the healthcare sector and an understanding of the labour market challenges and barriers faced by internationally trained healthcare professionals. As part of the management team, this is a non-unionized position.

Requirements

University/College degree
5 years of related work and management experience
Knowledge of emerging labour market needs and trends in the healthcare sector is required
Understanding of labour market challenges and barriers, particularly as they relate to internationally trained healthcare professionals is required
Demonstrated leadership experience, a collaborative decision maker, and an open and effective communicator who values diversity
Excellent verbal and written communication skills
Excellent interpersonal skills necessary to work effectively with all levels in the organization as well as with clients, employers, community partners, other service providers and funders
Ability to prioritize, strong time management skills and flexible to respond to time sensitive issues and frequently changing priorities while meeting competing deadlines
Exceptional planning, organization and problem solving skills; must be pro-active, and have a sense of urgency
Proven strength in human resources areas such as performance management, team leadership, and staff coaching/mentoring etc.
Experienced and highly proficient working in an MS Office environment; including online virtual platforms Zoom, WebEx and Microsoft Teams
Ability to travel between project/program delivery locations and/or partner and employer organizations, or as needed
Flexibility to work occasional evenings and weekends

Nice To Haves

Previous experience in the not-for-profit sector and working in a diverse community is an asset
Experience with working in an online service delivery environment, learning management systems and other online tools is considered a strong asset
Project Management (PMP) designation, or in progress, is considered an asset

Responsibilities

Ensure that all project activities are delivered in accordance with organizational policies and procedures as well as funder contractual agreements
Ensure that all project deliverables and outcomes are met or exceeded, including targeted employment outcomes
Work closely with internal and external partners to ensure appropriate coordination of project activities with other related ACCES program and events
Responsible for managing all program staffing activities including recruitment, supervision, performance management, staff engagement and training etc.
Work closely with ACCES finance and administration departments to manage program budget and oversee contracts with partners and suppliers (e.g. assessment, curriculum development, etc.)
Review and audit project files (hard copy client files and electronic data base) to ensure proper documentation and adherence to service delivery standards
Plan and coordinate service delivery schedules, taking into consideration the availability of partners, volunteers/mentors/employer guest speakers etc.
Work closely with internal stakeholders to manage and oversee the development of online assets, tools, platforms, curriculums and other services as required for the project
Establish and build partnerships to support and enhance project delivery
Responsible for compiling and analyzing program data; preparing all reports required by ACCES and by funders, pertaining to program activities and outcomes
Plan and prepare funding proposals to support program sustainability and growth through government and corporate funding
Report project activities and make recommendations to senior management regarding strategies and activities that improve project efficiency and effectiveness; support implementation of recommended strategies for continuous improvement
Plan, implement and oversee key program activities such as client and employer outreach, scheduling service delivery, evaluation, collecting and monitoring client data and program outcomes
Establish and facilitate the activities of a Program Advisory Committee
Follow and enforce procedures established to protect worker health and safety
Other duties as assigned including support of site activities and evening supervisor shift rotation