Manager, Healthcare Compliance

The Centers•Cleveland, OH

2d•Onsite

About The Position

The Manager, Healthcare Compliance & Accreditation plays a critical leadership role in maintaining the integrity and quality of The Centers' healthcare programs. This position serves as the organization's primary steward of regulatory compliance, accreditation readiness, and continuous improvement, ensuring that every program meets the highest federal and state standards. This is a role for a detail-oriented, people-focused leader who can translate complex regulatory requirements into actionable organizational practices.

Requirements

Bachelor's degree in social work, nursing, business administration, healthcare administration, hospital administration, or an equivalent combination of education and related experience is required.
A minimum of three years of healthcare experience is required.
Demonstrated knowledge of accreditation bodies including HRSA, ODBH, and Joint Commission or CARF is required.
Regulatory Knowledge: A thorough understanding of healthcare compliance frameworks, audit processes, and accreditation requirements.
Analytical Thinking: Ability to identify opportunities for improvement, extract key insights from data, and develop practical, evidence-based solutions.
Communication: Exceptional verbal and written communication skills, with the ability to translate complex regulatory language for diverse audiences.
Technology Proficiency: Solid working knowledge of Microsoft Office Suite, especially Excel; database experience is a plus.
Statistical Knowledge: Basic proficiency in statistics to support data collection, trend analysis, and compliance reporting.
Interpersonal Savvy: Strong relationship-building skills with the ability to collaborate across departments and serve as a trusted advisor to organizational leadership.
Commitment to Continuous Improvement: A high-quality mindset with a proactive approach to identifying and closing compliance gaps.
Values Diversity: A demonstrated appreciation for diverse perspectives and a commitment to equitable, inclusive practices in all interactions.

Nice To Haves

A Master's degree is preferred.
Experience with quality improvement or performance improvement in a healthcare setting is preferred.
Healthcare Compliance Certification (CHC or equivalent) is preferred.

Responsibilities

Manage and implement The Centers' enterprise-wide healthcare compliance program, ensuring ongoing adherence to all applicable federal and state regulations, accreditation standards (including HRSA, Joint Commission, CARF, and ODBH), and internal policies and procedures.
Develop, maintain, and update policies and procedures tied to health center program compliance, keeping documentation current, accurate, and audit-ready.
Complete all appropriate applications, certificates, and regulatory forms needed to maintain uninterrupted operation of the healthcare line of business.
Facilitate both scheduled and unscheduled external audits and act as the primary point of contact with regulatory and accrediting bodies.
Build organizational knowledge around regulatory and accreditation requirements, follow up on Sentinel Events and incident report trends, and track, report, and ensure completion of all action items arising from compliance reviews.
Supervise and guide assigned staff — currently including a Quality Improvement and Compliance Specialist — using professional judgment, mentorship, and sound supervisory discretion.
Participate on interdisciplinary improvement teams, contribute to outcome data analysis, and support quality improvement initiatives across the organization.
Prepare monthly compliance reports and present findings, trends, and recommendations through the organization's committee structure on a regular basis.