Manager, Health Plan Adherence Solutions (Strategy and Innovation)

CVS Health•Woonsocket, RI

15h•Onsite

About The Position

The Manager role on the Health Plan Adherence Solutions team within Retail Pharmacy Growth will be part of a cross-functional group shaping the medication adherence strategy for CVS Retail and developing solutions that can be packaged for health plans and other clients while driving revenue for Retail Pharmacy. This role will independently advance priority work across opportunity assessment, business case development, solution testing, competitive analysis, performance tracking, and roadmap execution. Specifically, the Manager will support the strategy for health plan medication adherence at CVS Pharmacy by evaluating new product and program ideas, building analyses and business cases, and advancing prioritized initiatives from concept through testing and implementation. The role will use SQL and other analytical tools to explore data, assess opportunity size, identify performance drivers, and translate findings into clear recommendations and practical next steps. The day-to-day experience will include conducting analyses, developing and pressure-testing business cases, creating leadership-ready materials, tracking test-and-learn programs, coordinating work across partners, and supporting discussions to understand health plan or pharma needs. The Manager will be expected to own assigned work from definition through completion, communicate progress and risks proactively, and consistently turn data into insights and insights into action. This position requires excellent analytical and problem-solving skills, strong attention to detail, and the ability to work independently in an ambiguous, fast-paced environment. The ideal candidate can structure complex questions, analyze large and varied data sets, validate findings, and synthesize results into concise recommendations for business partners and leaders. The individual must also collaborate effectively across functions, manage multiple priorities, and consistently produce accurate, timely, and decision-ready work. Knowledge of pharmacy, healthcare, and medication adherence is strongly preferred.

Requirements

3 years of professional experience in healthcare, pharmacy, analytics, strategy, consulting, or a related field
Demonstrated experience using SQL to query, analyze, and validate data
Demonstrated ability to independently manage complex work, meet timelines, and communicate progress, risks, and recommendations
Strong SQL skills and experience working with large, complex data sets
Proficiency in Excel and data visualization or reporting tools
Proven ability to translate data into insights, communicate the business implications, and define clear actions
Experience developing business cases, performance analyses, forecasts, or measurement plans to support investment and prioritization decisions
Strong quality-control discipline, including validating data, testing assumptions, and ensuring accuracy before communicating results
Ability to work independently, exercise sound judgment, and move work forward with limited direction
Ability to manage multiple priorities, maintain momentum, and consistently produce accurate, timely, and decision-ready work
Strong written and verbal communication skills, including the ability to synthesize complex information into concise, audience-appropriate narratives
Effective cross-functional collaboration skills and the ability to build alignment with partners in a matrixed organization

Nice To Haves

Knowledge of pharmacy, healthcare, and medication adherence is strongly preferred.
Experience in healthcare, pharmacy, payer, consulting, product development, or operational improvement environments
Experience conducting market scans, competitive analyses, or customer discovery to inform solution development and positioning
Understanding of healthcare delivery models, pharmacy operations, payer dynamics, medication adherence, or Stars ratings
Advanced degree in business, analytics, public health, healthcare administration, or a related field

Responsibilities

Independently advance priority work across opportunity assessment, business case development, solution testing, competitive analysis, performance tracking, and roadmap execution.
Evaluate new product and program ideas, build analyses and business cases, and advance prioritized initiatives from concept through testing and implementation.
Use SQL and other analytical tools to explore data, assess opportunity size, identify performance drivers, and translate findings into clear recommendations and practical next steps.
Conduct analyses, develop and pressure-test business cases, create leadership-ready materials, track test-and-learn programs, coordinate work across partners, and support discussions to understand health plan or pharma needs.
Own assigned work from definition through completion, communicate progress and risks proactively, and consistently turn data into insights and insights into action.
Structure complex questions, analyze large and varied data sets, validate findings, and synthesize results into concise recommendations for business partners and leaders.
Collaborate effectively across functions, manage multiple priorities, and consistently produce accurate, timely, and decision-ready work.
Conduct market scans, competitive analyses, or customer discovery to inform solution development and positioning.