Manager, Health Care Consulting

COPE Health Solutions•Downtown Los Angeles, CA

21h•Hybrid

About The Position

The Manager, Health Care Consulting will work closely with firm leadership to manage and support consulting engagements and business development opportunities. The Manager must be able to effectively manage major engagements, business development projects and team members while maintaining excellent client rapport and developing value-add content to support client engagements. In addition, the Manager will work closely with peers and leadership to support and lead various internal initiatives to contribute to the ongoing success and development of the firm as a whole. The successful candidate must have in-depth knowledge of the health care environment and market issues at the federal, state and local level.

Requirements

At least 5 years of health care experience
Master’s degree (MBA, MPH, MHA or similar degree) strongly preferred
A strong understanding of the health care industry and its current trajectory
Prior experience in at least one of the following areas strongly preferred: Value-based Payment & Population Health Management
Experience in building networks for payors, Accountable Care Organizations (ACOs), Independent Practice Associations (IPAs) and health systems
Experience with Managed Care Organizations and familiarity with developing and implementing Value Based Payment strategies
Deep experience in Medicaid/Medicare policies and programs
Prior experience in assessing health systems and programs to identify service gaps related to technology, data, resource utilization, and care interventions
Experience guiding value-based care transformation planning and implementation
Familiarity with Medicaid Managed Care and Medicare Advantage
Strong customer drive and dedication to quality and success
Excellent oral and written communication skills with an ability to share and synthesize knowledge
Strong problem-solving, analytical and quantitative skills
Ability to provide timely and effective feedback to project staff and team members
Able to work collaboratively and effectively while handling multiple projects on various timelines in an extremely fast-paced environment
Flexibility to work evenings and weekends as necessary

Nice To Haves

Health care consulting experience strongly preferred

Responsibilities

Manage and lead all aspects of consulting engagements, contracts and projects from scope definition to delivery, assuming responsibility for contract deliverables, project resourcing and budget management
Responsible for oversight of multiple workstreams and/or all account workstreams, depending on scale.
Responsible for ensuring project management and workstreams fulfill contractual and client expectation
Pitch new, expanded, or major improvements to a service line as needed
Build relationships with key executives and staff to ensure the success of the engagement(s), including maintenance of engagement through communication and project management/coordination to meet clients’ needs and exceed expectations
Develop, update and disseminate knowledge documents related to areas of expertise
Lead teams in execution one or more organizational initiatives to improve or develop targeted processes, systems or resources as part of ongoing internal infrastructure building and continuous quality improvement in response to strategic objectives, client and internal team member feedback
Directly address and resolve operational risks with client peers; elevate strategic/political risks to account leadership.
Drive after-action report outs and project close-out process
Manage day-to-day work of teams; assign, prioritize and troubleshoot issues that impact team morale and performance.
Motivate and engage internal team members at all levels; able to identify and grow talent within the firm
Ensures team retention through active identification of team talents and interests, future growth paths for each team member, and active succession planning
Maintain deep understanding of our firm's service lines/offerings and differentiating factors with regards to main competitors.
Build tools for service line or technical area of expertise.
Share expertise through trainings/discussions with our team, and content creation
Engage in the development of marketing materials (case studies, articles, white papers) and participate in industry or client panels, webinars or forums to demonstrate and feature our expertise and credibility in a given knowledge area or service line
Represent the company, and client(s) as appropriate, at various professional networking, public relations and business development events
Achieve assigned revenue target for Manager level, through a combination of new and expanded business
Ensure compliance with all local, state and federal regulations and ethical standards, as well as COPE Health Solutions employee expectations
Other duties as assigned