Manager Guest Services
Hilton Grand Vacations•BC, BC
About The Position
The Guest Services Manager is expected to provide the highest level of Member and Guest service at every point of contact through the use of communications, organizational and interpersonal skills. This position assists the Director of Operations and General Manager with responsibilities as well as supervises, directs, and leads the Front Desk and Night Auditor Teams to ensure the standard and quality of services offered meets or exceeds levels established by Hilton Grand Vacations.
Requirements
- Communications skills
- Organizational skills
- Interpersonal skills
Responsibilities
- Provide the highest level of Member and Guest service at every point of contact.
- Utilize communications, organizational, and interpersonal skills.
- Assist the Director of Operations and General Manager with responsibilities.
- Supervise, direct, and lead the Front Desk and Night Auditor Teams.
- Ensure the standard and quality of services offered meets or exceeds levels established by Hilton Grand Vacations.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
