Manager, GTM Systems

Henry Schein•MT Remote, USA, MT

1d•Remote

About The Position

Join Henry Schein One, a global leader redefining dental practice management. We are a team of care catalysts who fuel innovation, challenge the status quo, and bring an entrepreneurial mindset. Your ideas will fuel innovation that enhances patient care and drives real results for practices. We foster an inclusive and supportive environment focused on our mission, empowering you to think boldly, collaborate creatively, and grow. We have high expectations for performance and delivering results; as part of a winning team, you’ll work hard, challenge the status quo, and bring a growth mindset. Your strengths will be recognized, your development will matter, and your wins will be celebrated. As the Manager of GTM Systems, you will own the vision and execution of the vital lead-to-cash systems that support our business. You will partner with Marketing, Sales, and Go-to-Market teams to translate business priorities into a scoped, executable systems roadmap. You will own the enterprise architecture underlying our GTM technology stack, sitting at the intersection of business strategy and technical architecture and diving deep into the system to make it happen. This position is remote within the United States with up to 10% travel as needed.

Requirements

8+ years of experience spanning GTM systems, revenue operations, or business systems, with demonstrated depth in both business process and technical architecture
Prior experience as a people leader
Demonstrated ability to advise senior stakeholders and influence strategic decisions
Working knowledge of sales productivity tools such as Clari, Groove, Outreach, and Gong, as well as the broader ecosystem of Sales and Marketing tooling
Experience establishing new processes, standards, or governance frameworks in the absence of existing structure
Deep expertise in the Salesforce platform, especially Sales Cloud and Revenue Cloud, with enough technical depth to evaluate and shape architectural recommendations from technical specialists, rather than solely relay them
Data fluency and curiosity to build a deep understanding of our business and our data; You should be able to look at customer, product, and usage data, see where the opportunity is, and partner with our data and analytics teams to get that signal in front of a rep in a form they will act on
Bias toward shipping – You would rather deliver something useful during current sprint than design something perfect for next year

Nice To Haves

Bachelor’s Degree in a related field
Salesforce certifications
Experience through fast growth or a major platform migration
Exposure to service and support workflows alongside sales

Responsibilities

Partner with leadership teams to understand business priorities and strategic direction
Advise on tradeoffs and alternative approaches, drawing on deep systems and business process expertise to inform decisions
Translate business priorities into a sequenced roadmap for the Business Systems team to execute
Lead technical direction and influence strategy across business and technical teams, establishing credibility as a trusted advisor even where you don’t have formal decision authority
Own evaluation, selection, and retirement of tools within the GTM stack. Confirm every new tool for business and architectural fit, and identify existing tools that no longer justify their cost or complexity
Own delivery for the Business Systems roadmap across marketing, sales, and quote-to-cash, ensuring clear communication and business alignment throughout
Own release cadence and content, ensuring the business has clear, consistent visibility into what is releasing and when
Prioritize and sequence initiatives in partnership with product owners and technical teams
Identify bottlenecks and risks in the current business systems landscape, and include these initiatives in the roadmap to harden our architectural foundations and increase overall capacity
Maintain working fluency with core GTM systems sufficient to validate solutions, test critical paths, and unblock the team when needed
Engage directly with end users (sales, marketing, and operations staff) to observe how systems are used and surface friction that has gone unreported
Own architectural direction and outcomes for GTM systems, partnering with the Principal Architect to translate business priorities into technical design
Evaluate the systems landscape to identify gaps, redundancies, and opportunities to consolidate or extend the platform
Scale the business systems landscape responsibly and efficiently – identify gaps, redundancies, and opportunities to extend our capabilities and function while maintaining system stability
Lead a team of Product Owners and Admins and evolve it as the role and function grow, working with business systems leadership to define the scope and roles
Set standards for requirements documentation, process design, and stakeholder communication across the team
Partner with our broader architecture and development teams so that GTM decisions hold up across the wider enterprise landscape