Manager, Growth & Strategic Analytics

Omnicell • Austin, TX

10h • Remote

About The Position

At Omnicell, we are transforming the future of healthcare through intelligent automation and data-driven insights. As a Manager, Growth & Strategic Analytics, you will play a critical role in shaping go-to-market strategy and advancing how we leverage data to improve customer outcomes and business performance. You’ll join a high-impact analytics team within CDIA, partnering across Marketing, Sales, Customer Success, and Service to unlock meaningful insights that drive growth. This is an opportunity to lead a talented team, influence executive decision-making, and build innovative analytics capabilities that power enterprise-wide strategy.

Requirements

• Bachelor’s degree in business, analytics, statistics, information systems, economics, healthcare informatics, or a related field, or equivalent experience
• 3+ years of experience in analytics, commercial operations, market insights, or business intelligence
• 1+ year of experience leading analytics teams or mentoring team members
• Proficiency in SQL and/or a statistical programming language (Python or R)
• Experience with BI/data visualization tools such as Tableau, Power BI, or similar
• Strong experience working with commercial and CRM data (pipeline, revenue, customer lifecycle metrics)
• Proven ability to manage multiple priorities in an ambiguous environment with a structured, solution-oriented approach
• Excellent stakeholder management and communication skills, with the ability to translate data into actionable insights

Nice To Haves

• Experience in healthcare technology, medical devices, SaaS, biotech/pharma, or enterprise software
• Advanced degree (MBA, Master’s in Analytics, Strategy, or related field) or equivalent professional experience
• Experience with external healthcare data sources (e.g., Definitive Healthcare, claims data, or similar platforms)
• Familiarity with enterprise systems such as Salesforce, Gainsight, SAP, Planview, or related tools
• Experience designing and administering customer measurement programs (NPS, CSAT, or similar)
• Demonstrated experience leading and developing analytics talent

Responsibilities

• Lead and develop the Growth & Strategic Analytics team—setting priorities, managing workloads, and fostering a high-performing, collaborative environment
• Own commercial analytics across key domains, including: Sales quota modeling and territory planning, Pipeline health and forecasting insights, Installed base analytics (device classification, lifecycle, aging), Service and contract renewal performance, Product adoption and utilization trends
• Integrate and operationalize data from internal systems (CRM, commercial platforms) and external sources to create a unified view of customers, markets, and opportunities
• Evaluate and manage third-party data vendors (e.g., healthcare market intelligence platforms, claims data providers), ensuring data quality and strategic value realization
• Lead market and segmentation analytics, including: Market sizing and whitespace identification, Hospital and health system targeting, Market penetration and opportunity modeling
• Partner cross-functionally with Marketing, Sales, Implementation, Service, and Customer Success to translate business needs into scalable analytics solutions
• Collaborate with the Advanced Analytics CoE to incorporate predictive modeling, propensity scoring, and advanced AI/ML techniques when appropriate
• Partner with Insights Delivery & Enablement to translate analytics into stakeholder-facing dashboards, reporting, and self-service tools
• Own enterprise customer metrics, including Net Promoter Score (NPS), Customer Health Score (CHS), and CSAT—ensuring metric integrity and leading survey program administration
• Communicate insights to executive stakeholders, translating complex data into clear, compelling business recommendations

Benefits

• Employee Impact Groups, which foster inclusion and belonging
• learning and well-being programs that support personal and professional growth
• support and reasonable adjustments for individuals with disabilities during our hiring process

What This Job Offers

• Job Type: Full-time
• Career Level: Manager