Manager, Growth Operations

Fox Corporation•Los Angeles, CA

5d•$128,000 - $180,000•Hybrid

About The Position

The Manager, Growth Operations will serve as the operational lead for FOX One’s subscriber growth initiatives, building and scaling the processes, tools, and programs that drive acquisition, engagement, and retention. This role will develop deep expertise in FOX One’s product architecture, operational workflows, and growth tooling, working cross-functionally with Product, Commerce Engineering, Marketing, Business Development, and other key stakeholders to translate business objectives into scalable operational solutions. They will play a key role in creating the operational foundation needed to support FOX One’s growth strategy, continuously identifying opportunities to optimize workflows, enhance capabilities, improve documentation, and drive executional excellence. Through data-driven insights and strong stakeholder collaboration, this individual will lead operational improvements that enable growth initiatives to scale and deliver measurable business impact. The ideal candidate thrives in ambiguous environments, possesses a strong understanding of the direct-to-consumer business, and can balance both strategic thinking and operational execution. They have a proven track record of leading complex cross-functional initiatives, building scalable processes, and driving operational excellence that improves business outcomes.

Requirements

Passion for digital media and a genuine curiosity about the evolving streaming, subscription, and entertainment landscape.
Typically, 7+ years of experience in Growth Operations, Business Operations, Marketing Operations, Partnerships, Product Operations, or a related function within media, technology, entertainment, or direct-to-consumer businesses.
Familiarity with subscription-based direct-to-consumer business models and the operational levers that drive growth.
Understanding of key subscription metrics and performance drivers, including acquisition, conversion, engagement, retention and churn.
Proven experience leading complex cross-functional initiatives, influencing stakeholder priorities, and managing multiple workstreams simultaneously.
Strong analytical and problem-solving skills, with the ability to leverage data and insights to inform decisions and drive operational improvements.
Excellent written and verbal communication skills, including the ability to create clear documentation, align stakeholders, and deliver compelling presentations.
Demonstrated ability to build scalable processes, improve operational efficiency, and drive execution across cross-functional teams.
Self-starter with a strong sense of ownership, accountability, and follow-through, who thrives in a fast-paced and often ambiguous environment.
Regular, on-site attendance at the workplace a minimum of 3 days per week is an essential function of the position. Selected candidate must be able to reliably meet this requirement.

Responsibilities

Lead the operational execution of subscriber growth initiatives, including offers, promotions, campaigns, and strategic programs that drive acquisition, engagement, and retention, serving as a key business stakeholder throughout planning, onboarding, and execution.
Partner cross-functionally with Product, Commerce Engineering, Marketing, Business Development, Analytics, and Customer Experience teams to align requirements, coordinate execution, and ensure the successful delivery of growth initiatives.
Define and document business requirements, operational processes, and success criteria for new growth initiatives, platform enhancements, and strategic programs.
Translate business requirements into actionable operational and technical solutions that support FOX One’s growth objectives.
Build and maintain scalable processes, workflows, documentation, and operational playbooks that improve efficiency and enable growth initiatives to scale.
Coordinate and manage launch readiness across stakeholders, ensuring timelines, dependencies, and deliverables remain aligned throughout execution.
Identify opportunities to enhance operational tooling, automation, and reporting capabilities to improve team effectiveness and accelerate execution.
Measure and monitor the performance of growth initiatives, leveraging data and insights to identify optimization opportunities and drive continuous improvement.
Establish feedback loops across business, product, and engineering teams to surface operational challenges, prioritize enhancements, and improve the scalability of growth programs.