Manager, Ground Operations Training

Piedmont Airlines • Charlotte, NC

4d • Onsite

About The Position

Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable leader to join our team as a Manager, Ground Operations Training in our American Regional Training Department. The primary responsibility of the position is oversight of below-the-wing training programs and the learning management system for ground handling employees. This position oversees a team of Curriculum Developers, Learning Management System (LMS) analysts and Ground Operations Analysts.

Requirements

• Two (2) years of airline ramp experience
• Proficiency with Microsoft Office Suite and learning management systems
• Excellent time management skills
• Outstanding organizational skills
• Ability to defuse conflicts among team members
• Proof of high school or GED completion
• Minimum 18 years of age

Nice To Haves

• Five (5) years of airline ramp and deicing experience
• Bachelor’s degree or above
• Previous supervisory experience
• Experience administering learning management systems
• Public speaking experience

Responsibilities

• Oversee training curricula for all below-the-wing training, security, cabin appearance, and deicing
• Oversee administration of learning management system for ground handling employees
• Oversee training content development
• Oversee train-the-trainer programs and security training programs
• Manage a team of learning professionals
• Manage training projects
• Coach and provide career development to the team

Benefits

• Paid training
• Holiday pay
• 401(k)
• Vacation
• Family travel on the American Airlines network
• Medical
• Dental
• Bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED