Manager, Ground Operations Training

Piedmont Airlines • Charlotte, NC

5d • $71,000 - $87,000 • Hybrid

About The Position

Piedmont Airlines is seeking a motivated, reliable leader to join their American Regional Training Department as a Manager, Ground Operations Training. The primary responsibility of this position is oversight of below-the-wing training programs and the learning management system for ground handling employees. This position oversees a team of Curriculum Developers, Learning Management System (LMS) analysts and Ground Operations Analysts. The successful candidate will have at least two years of airline ramp experience, proficiency with learning management systems, and excellent time management skills. This position will report to the Director, American Regional Training.

Requirements

• Two (2) years of airline ramp experience
• Proficiency with Microsoft Office Suite and learning management systems
• Excellent time management skills
• Outstanding organizational skills
• Ability to defuse conflicts among team members
• Proof of high school or GED completion
• Minimum 18 years of age

Nice To Haves

• Five (5) years of airline ramp and deicing experience
• Bachelor’s degree or above
• Previous supervisory experience
• Experience administering learning management systems
• Public speaking experience

Responsibilities

• Oversee training curricula for all below-the-wing training, security, cabin appearance, and deicing
• Oversee administration of learning management system for ground handling employees
• Oversee training content development
• Oversee train-the-trainer programs and security training programs
• Manage a team of learning professionals
• Manage training projects
• Coach and provide career development to the team

Benefits

• Paid training
• Holiday pay
• 401(k)
• Vacation
• Family travel on the American Airlines network
• Medical
• Dental
• Bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED