Manager, Global Sales Development
About The Position
Sendbird is on a mission to build the AI workforce of tomorrow. We are the omnichannel AI agent platform enterprises choose to elevate the customer experience by initiating autonomous support and sales conversations, keeping humans in the loop for complex inquiries, and re-engaging customers with proactive business messages. Trusted by more than 4,000 of the world’s most popular apps—including Match Group, Rakuten, Yahoo, and Coupang—Sendbird powers over 7 billion messages every month. We’re looking for a builder and a bar-raiser to lead Sendbird’s global sales development efforts. This role is about more than managing SDRs — it’s about architecting a new, AI-augmented way of engaging customers, fueled by curiosity, grit, and velocity. If you thrive in ambiguity, love developing SDR talent, and operate with urgency and precision, we’d love to speak with you.
Requirements
- At least 2 years of experience managing an SDR team with ownership of SQL and pipeline targets.
- Demonstrated experience implementing AI in the SDR motion (from pilot to scaled program) with measurable improvements in productivity or cost efficiency.
- A minimum of 5 years of total sales experience.
- Bachelor’s degree required.
Nice To Haves
- Experience operating across global regions; EMEA and APAC experience is a strong plus.
Responsibilities
- Design and execute a global strategy for outbound prospecting and inbound conversion that consistently generates pipeline and drives revenue.
- Stand up and scale an AI-augmented SDR engine that blends human creativity with machine efficiency for higher velocity and better outcomes.
- Identify and qualify opportunities that convert into revenue at a predictable, repeatable rate.
- Recruit, coach, and develop SDR talent, equipping your team with the skills, mindset, and drive needed to achieve ambitious goals.
- Adapt strategies across markets using experimentation, curiosity, and regional nuance.
- Lead with urgency and clarity, ensuring global alignment, accountability, and motivation across distributed teams.
Benefits
- 20 days PTO, 13 paid US company holidays, 7 sick days, 1 volunteer day, 2 rest/rejuvenation days, and a birthday day off
- Company-subsidized medical, dental, and vision insurance (100% for employees, 80% for dependents)
- Flexible Spending Accounts or Health Savings Accounts
- Equity program
- 401(k) program
- Parental leave
- Life and disability insurance
- Be Your Best Self: $3,500 annual stipend (prorated) for development, wellness, learning, and personal growth
- Pay Transparency
- Flexible Work Policy
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
251-500 employees
