Manager, Global Production Management
About The Position
SMBC Group is a top-tier global financial group with a 400-year history, headquartered in Tokyo. The Group offers a diverse range of financial services and has a significant international presence with over 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, one of Japan's largest banking groups, with shares traded on major stock exchanges. In the Americas, SMBC Group provides commercial and investment banking services to corporate, institutional, and municipal clients, leveraging its global network and capital strength. The operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., and others. The anticipated salary range for this role is between $165,000.00 and $170,000.00. The specific salary offered will depend on individual qualifications, experience, and market analysis. The role may also be eligible for an annual discretionary incentive award and offers a competitive portfolio of benefits.
Requirements
- Bachelor’s degree in information technology, or a related field plus 5 years of experience in system management.
- Experience must include managing multi-tiered technical environments.
- Experience must include network engineering and IT operations in an enterprise environment.
- Employer will accept 3-year bachelor's degree.
Responsibilities
- Plan, initiate, and manage information technology projects.
- Supervise and guide a team of engineers responsible for system operation management, system availability, responding to alerts, and monitoring the systems environment to prevent issues.
- Review and verify the integrity of the production environment to ensure business units have access to business applications.
- Act as owner of the process which verifies the technical infrastructure is working properly.
- Serve as a high-level point of escalation for complex operations and customer service issues and is responsible for the resolution.
- Lead short and long-term functional initiatives.
- Ensure business continuity under all conditions with strict adherence to established guidelines and deadlines.
- Serve as tactical point of contact for internal and external auditors, regulators and investigators.
Benefits
- Annual discretionary incentive award
- Competitive portfolio of benefits
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What This Job Offers
Job Type
Full-time
Career Level
Manager
