Manager, Global Privacy Compliance

ManulifeWaterloo, ON
CA$92,900 - CA$142,900Onsite

About The Position

The Manager, Global Privacy Compliance, is responsible for supporting the effective operation of Manulife enterprise privacy compliance management program, including oversight of Manulife’s second line of defence privacy monitoring program. They will also support the integration and continuous improvement of the privacy program with related second line oversight functions and support the successful development, implementation and maintenance of our global privacy framework and target operating model.

Requirements

  • University Degree and/or equivalent experience
  • Minimum 5 years of related compliance or management experience.
  • Excellent organizational skills
  • Excellent written and verbal communication skills
  • Strong technology skills
  • Comprehensive knowledge of the financial services industry with an advanced understanding of the Company’s businesses.
  • Advanced understanding of the regulatory environment in which the Company operates and a s strong understanding of key privacy regulations
  • Ability to work independently
  • Ability to facilitate decision making across groups in the company
  • Ability to embrace change; strong change management skills.
  • Ability to analyze technical information, make appropriate recommendations to decision makers
  • Influencing authority related to customer experience, compliance and operational matters

Responsibilities

  • Supports the development and implementation of enterprise privacy policies, standards, and workflows
  • Leads and supports program-related projects and change-related activities
  • Assists senior level team members with tasks and assignments as needed
  • Functions as an enterprise privacy program SME
  • Represents Global Privacy on global projects and initiatives
  • Coordinates and performs analysis on complex concepts that may require in-depth research and interpretation and provide sustainable solutions
  • Collaborates with all areas of the organization to ensure efficient implementation and maintenance of the enterprise privacy program and operating model
  • Oversee enterprise privacy control monitoring and related reporting

Benefits

  • health
  • dental
  • mental health
  • vision
  • short- and long-term disability
  • life and AD&D insurance coverage
  • adoption/surrogacy
  • wellness benefits
  • employee/family assistance plans
  • retirement savings plans (including pension and a global share ownership plan with employer matching contributions)
  • financial education and counseling resources
  • paid holidays
  • vacation
  • personal
  • sick days
  • full range of statutory leaves of absence
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