About The Position

The Manager, Global Medical External Affairs Operations provides operational, project management, and governance support for Global Medical Affairs external engagement activities. Working closely with the Director, Global Medical External Affairs, the role supports efficient execution of sponsorships, memberships, society partnerships, and strategic external engagement initiatives. Responsibilities include coordinating day-to-day operations, tracking commitments and deliverables, managing budgets and contracts, supporting governance processes, and driving operational excellence across Medical External Affairs activities. The position supports Global Medical Affairs external engagement activities across therapeutic areas and may be remote or hybrid in the United States or Canada. Applicants must be based in and eligible to work in the United States or Canada. The role reports to the Senior Director, Medical Education and Programs.

Requirements

  • Bachelor's degree required.
  • At least 5 years of experience in project management, operations, Medical Affairs, grants, sponsorships, external affairs, healthcare, pharmaceutical, or related environments.
  • Strong project management and organizational skills.
  • Experience managing multiple priorities and stakeholders simultaneously.
  • Proficiency with Microsoft Office applications, including Excel, PowerPoint, and SharePoint.
  • Strong written and verbal communication skills.
  • Must be based in and eligible to work in the United States or Canada.

Nice To Haves

  • Experience supporting Medical Affairs or external engagement programs within the pharmaceutical or biotechnology industry.
  • Knowledge of sponsorships, memberships, grants, and healthcare compliance requirements.
  • Experience with funding management systems such as CyberGrants, SteepRock, SAP, Ariba, or similar platforms.
  • Experience developing dashboards, metrics, and operational reporting tools.

Responsibilities

  • Coordinate end-to-end execution of corporate sponsorships and memberships.
  • Track contractual obligations, benefits, deliverables, renewal timelines, and reporting requirements.
  • Maintain centralized records of society relationships, funding commitments, and membership portfolios.
  • Support utilization tracking and assessment of sponsorship and membership benefits.
  • Develop and maintain project plans, timelines, action logs, and stakeholder communications.
  • Coordinate internal and external meetings related to society partnerships and collaborative initiatives.
  • Support execution of strategic society engagement plans and partnership activities.
  • Manage operational follow-up and ensure completion of agreed actions and deliverables.
  • Ensure activities comply with Medical Affairs, Compliance, Legal, and Finance requirements.
  • Support implementation and maintenance of SOPs, governance frameworks, and documentation standards.
  • Maintain audit-ready documentation and support internal reviews and inspections.
  • Coordinate approval workflows and documentation within CyberGrants and other funding systems.
  • Track sponsorship, membership, and external engagement budgets.
  • Support purchase order creation, invoice processing, budget forecasting, and reconciliation.
  • Maintain dashboards and reports related to funding commitments and expenditures.
  • Provide budget status updates to Medical Affairs leadership.
  • Partner with Medical Affairs, Finance, Compliance, Legal, Procurement, and other cross-functional teams.
  • Coordinate contracting activities and ensure timely execution of agreements.
  • Support communications with external organizations and professional societies.
  • Assist with planning and logistics for leadership meetings and society engagement activities.
  • Develop and maintain dashboards, metrics, and key performance indicators.
  • Track and report on society engagement activities, partnership deliverables, and operational performance.
  • Identify process improvement opportunities and support implementation of new tools and technologies.
  • Drive operational consistency and scalability across Medical External Affairs activities.
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