Manager, Global Gaming Partnership Accounts

Carnival Corporation•Doral, FL

1h•Remote

About The Position

The Partnerships Account Manager will liaise between Carnival Corporation cruise brands and assigned casino partners, with a primary goal of generating casino revenue by driving growth. The focus will be on Carnival Corporation’s three largest North American brands, and other brands where appropriate. The Account Manager is responsible for overseeing existing and new partnerships to increase overall value and acquisition across Carnival Corporation’s cruise brands. This includes overseeing the day-to-day management of the partners and events, and development and implementation of strategies and processes to grow profitable casino business across partnership accounts. The development of relationships and rapport within the organization and with external partner stakeholders will be essential to this role. Additionally, the Account Manager will manage day-to-day oversight of partner accounts, including but not limited to facilitation of events, activities, creation and execution of marketing communications or materials, and addressing partner needs and concerns as quickly and effectively as possible.

Requirements

A minimum of two years' experience in Marketing and Event Planning is required.
Bachelor's Degree.
Highly organized and detail oriented.

Nice To Haves

Experience in Event Planning and/or Account Management in the hospitality/travel industry is preferred.
Casino Marketing and/or Cruise Industry experience preferred.
CRM skills a plus.
A general understanding of casino analytics is helpful.
Presentation skills, as well as development of presentations is highly desirable.

Responsibilities

Manage performance and reporting of assigned partners to achieve annual casino revenue targets
Serve as the "face" of the company to the partner, managing and negotiating tactics with partner in the best interest of the company.
Ensure Marketing Terms of partnership are achieved, such as specific number of partner VIP Groups and Casino Voucher Events, and management of Loyalty programs.
Suggest programs and operational efficiencies based on partner performance data.
Manage the day-to-day operations of the partnership, including event schedules, communication plans, guest/partner inquiries.

Benefits

Cost-effective medical, dental and vision plans
Employee Assistance Program and other mental health resources
Company paid term life insurance and disability coverage
401(k) plan that includes a company match
Employee Stock Purchase plan
Holidays – All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee’s discretion.
Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.
Sick Time – All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.
Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
Personal and professional learning and development resources including tuition reimbursement
On-site Fitness center at our Miami campus
Annual cash bonus program (for non-sales roles)
Incentive plan (for sales roles)