Manager, Global Clinical Solutions (IRT Lead)

AstraZeneca•Durham, NC

1d•Hybrid

About The Position

Manager, Global Clinical Solutions (IRT Lead) Introduction to role Global Clinical Solutions (GCS) delivers services and technology that enable clinical development programs to run to time, cost and quality. The Manager, GCS supports teams to improve process effectiveness and performance and provides guidance in the development and maintenance of processes, systems and services owned by GCS. This role coordinates, leads and delivers GCS services across projects and activities, ensuring operational excellence across all delivery models. It also leads and project manages improvement initiatives that strengthen how clinical development is delivered and how patients ultimately benefit from our science. Accountabilities As a key member of an activity team, the Manager, GCS coordinates and delivers GCS services, overseeing lifecycle management and business continuity for assigned projects, services and technologies. The role provides expert support to user communities by conducting process, system and tool training, facilitating knowledge sharing, establishing best practices and maintaining clear communication with stakeholders across GCS and AstraZeneca. It involves conducting critical analyses of processes and tools to define business usage, identifying opportunities to improve efficiency and effectiveness while reducing business continuity risks, and contributing to or developing business cases for continuous improvement projects. The Manager, GCS leads or manages business improvement projects using lean principles, including planning, prioritizing, implementing and tracking delivery. Acting as a source of knowledge in one or more GCS areas, the role supports the implementation of changes that enhance how functions and teams perform. It evaluates and monitors program performance to ensure implementation stays on target, trains colleagues in continuous improvement and new ways of working, and helps embed a culture of change. The role grows capabilities, applies new approaches to improve work, positively impacts team performance and creates learning opportunities for others. It is also responsible for knowledge management of continuous improvement activities, ensuring insights are captured and used to shape future initiatives. Ready to help transform how clinical development operates? When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world. AstraZeneca offers the chance to follow the science end-to-end, from early discovery through late-stage development, in an environment where digital, data science and AI are embedded into everyday work. Colleagues collaborate across disciplines and geographies to tackle complex diseases, learn from patients’ experiences and translate ideas into life-changing medicines for people worldwide. Continuous learning is encouraged through diverse projects, development programs and exposure to different therapy areas, enabling meaningful careers built on curiosity, courage and scientific excellence. If this role matches your skills and ambition, apply now to help shape the future of clinical development and make a real impact for patients!

Requirements

BS, MS, or PhD in a biological or healthcare related field with 2+ years of relevant pharmaceutical or clinical development industry experience
Ability to work collaboratively
proven organizational and analytical skills
proven skills to deliver to time, cost and quality
Good project management skills
Excellent knowledge of spoken and written English
Strong business communication, stakeholder management and presentation skills
Well-developed organizational and interpersonal skills
Ensure risks and issues management to ensure effective delivery.
Expertly utilizes escalation routes and governance to gain traction and deliver rapid solutions
Share lessons learned and best practice recommendations with relevant stakeholders to drive continuous improvement
Build relationships and achieve results without line management input
Curious and self-motivated

Nice To Haves

Experience utilizing standard process improvement methodologies (e.g. Lean Six Sigma) to identify root causes of process issues and identify areas of process improvement
Some experience with Quality Systems and Quality Management, including process definition and process improvement, ideally within an Information Systems environment
Experience in multiple fields of clinical development
Understanding of ICH GCP guidelines in relation to study delivery
Experience working in a global organization with complex/geographical context

Responsibilities

coordinates and delivers GCS services
overseeing lifecycle management and business continuity for assigned projects, services and technologies
conducting process, system and tool training
facilitating knowledge sharing
establishing best practices
maintaining clear communication with stakeholders across GCS and AstraZeneca
conducting critical analyses of processes and tools to define business usage
identifying opportunities to improve efficiency and effectiveness while reducing business continuity risks
contributing to or developing business cases for continuous improvement projects
leads or manages business improvement projects using lean principles, including planning, prioritizing, implementing and tracking delivery
supports the implementation of changes that enhance how functions and teams perform
evaluates and monitors program performance to ensure implementation stays on target
trains colleagues in continuous improvement and new ways of working
helps embed a culture of change
knowledge management of continuous improvement activities