Manager, Global Change Enablement

''Toronto, ON
CA$97,500 - CA$130,000Onsite

About The Position

The Manager, Global Change Enablement builds and scales an enterprise change capability that accelerates strategic outcomes and strengthens our Winning Culture—embedding consistent, human‑centered change practices across functions, regions, and programs. This role continuously evolves the enterprise change enablement strategy, operating model and governance, and is accountable for the change health, adoption risk, and value realization outcomes of key initiatives across McCain.

Requirements

  • 7 to 10+ years OCM experience in global matrixed organizations.
  • Demonstrated success designing and operationalizing enterprise change frameworks and governance at scale.
  • Depth in change delivery for complex programs (e.g., operating model shifts, shared services, digital transformation).
  • Strong facilitation, executive coaching, and storytelling skills; able to translate strategy into clear, human‑centered adoption experiences.
  • Proficiency with change analytics (readiness, sentiment, adoption), portfolio management, and data‑informed decisioning.
  • Enterprise thinking; designs for global scale with local relevance.
  • Influence without authority; builds coalitions across functions and regions.
  • Inclusive leadership; grows capability through coaching and communities of practice.
  • Structured yet pragmatic; balances standards with flexibility to fit context.
  • Data-driven storyteller; turns insights into action for leaders and teams.

Nice To Haves

  • Relevant certifications (e.g., Prosci/ADKAR, ACMP, Agile/Lean) are an asset.

Responsibilities

  • Maintain and operationalize GCE frameworks, standards, and templates.
  • Define and continuously mature the enterprise change framework, playbooks, standards, and templates; ensure consistent adoption across functions/regions.
  • Support the operation of the Global Change Council, clarifying decision rights, prioritization, and escalation paths for change risks.
  • Partner with HR, Digital Technology (DT), Communications, Organizational Development and others to align methodologies and embed change disciplines into delivery lifecycle(s).
  • Provide OCM leadership on high-risk, high-impact initiatives, operating model shifts, and global harmonization programs.
  • Lead strategy, planning, stakeholder analysis, impact and readiness assessments, and sponsor coaching.
  • Facilitate leadership alignment workshops and change interventions that de‑risk adoption and accelerate value realization.
  • Act as trusted advisor to business partners on change strategy trade-offs.
  • Co‑create change narratives, messaging, and engagement strategies; partner with Corporate/Regional Communications to deliver at enterprise scale.
  • Design experience‑centered change journeys; gather feedback and iterate to reinforce behavior change post‑launch.
  • Build and lead a global change enablement curriculum (toolkits, training, coaching), and a champion/ambassador network that scales change.
  • Enable senior sponsors and people leaders as visible, effective change agents.
  • Own and integrate the enterprise change portfolio into strategy, transformation, and planning cycles; drive integrated roadmaps and mitigation plans.
  • Translate change insights into recommendations that shape sequencing and operating priorities based on saturation, risk, and strategic value.
  • Establish measurable adoption KPIs, readiness metrics, and reporting (dashboards) that inform decisions and demonstrate value.

Benefits

  • health coverage (medical, dental, vision, prescription drug)
  • retirement savings benefits
  • leave support including medical, family and bereavement
  • vacation and holidays
  • company-supported volunteering time
  • mental health resources
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