Manager, Gift Cards

Loblaw Companies Limited • Toronto, ON

1d

About The Position

PC Financial offers unprecedented value to Canadians through payment products. We're a different kind of bank with a different type of team—we’re collaborative and supportive and have the freedom and responsibility to thrive. Our purpose is to make the everyday simple and better for our customers, and we strive to make every dollar worth more. Proudly serving over 3 million customers, PC Financial continues to grow by offering payment solutions and services that reward our customers every day. As a subsidiary of Loblaws Company Inc., we share the CORE values of Care, Ownership, Respect and Excellence. We are dedicated to helping Canadians Live Life Well. Join us on our journey.

Requirements

• 5–7 years of experience in category management, retail, or related field
• University degree in Business, Commerce, Marketing or equivalent experience
• Strong vendor and stakeholder management skills
• Analytical and data-driven mindset
• Proven ability to manage timelines, priorities, and multiple stakeholders.
• Excellent communication and organizational skills

Nice To Haves

• Experience in payments or gift cards is an asset
• Regular stores SAP experience is an asset

Responsibilities

• Lead day-to-day execution of category priorities for both 3rd party and President’s Choice gift card programs
• Translate strategy into actionable plans aligned to business objectives
• Lead planning and execution of merchandising programs by managing milestones, coordinating cross-functional dependencies, maintaining critical paths, and ensuring timelines stay aligned with business objectives.
• Own creation and distribution of the merchandising scorecard program, working with store operators and banner leads to translate insights into actions and support execution that improves sales performance.
• Support the execution of fixtures rollouts, planograms, and in-store optimization
• Own promotional inventory planning and seasonal readiness
• Lead the B2B and B2C gift card program, managing vendors to ensure policies, restrictions, and process standards are adhered to
• Manage product lifecycle including card listing and de-listing, pricing/costing updates, and management and communication of IT releases
• Drive process improvements across internal workflows
• Lead project management for supply chain and sourcing initiatives
• Ensure compliance with legal, risk, and vendor requirements
• Oversee store audits, training programs, and operational standards
• Act as SME for SAP and IT initiatives
• Manage relationships with distributors, processors, call centres, and fraud/risk vendors
• Ensure ongoing support from all third-party vendors to execute category strategy
• Collaborate with cross-functional teams including Store Operations, Loss Prevention, Finance, Marketing, and IT.
• Lead partner meetings and resolve issues
• Act as liaison for internal stakeholders
• Daily, weekly and periodic sales analysis and performance trends
• Develop reporting and presentations for stakeholders
• Develop annual sku-level inventory forecasts
• Well versed in industry performance, trends, products, services and opportunities
• Coach and support junior team member
• Promote continuous improvement and collaboration
• Support training and knowledge sharing

Benefits

• Accommodation is available upon request for applicants and colleagues with disabilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree