Head of Gift Cards

Joko
Hybrid

About The Position

At Joko, we help consumers shop smarter. Our mission is to revolutionize shopping, empowering people to find what they need, make informed decisions, and save money. Founded in Paris, Joko is a tech company and certified B Corp with over 90 talents across Paris, Barcelona, and New York (and beyond). More than 6 million users already save money every day at 10,000+ merchants with Joko. From cashback and automatic coupons to price alerts and carbon tracking, we keep expanding our products to make shopping smarter. We’re now building an AI-powered shopping assistant to help users find the best products by price, quality, and impact. Having reached profitability in our core market, we’re now scaling globally, with a strong focus on the US. It’s still day 1, come build the future of shopping with us! The B2B team's mission is to develop and grow Joko's merchant network, and available offers. The B2B team is divided between our three business lines at Joko: Online, Card-Linked, and Gift Cards. For the Gift Cards team, Account Managers are in charge of growing and managing the portfolio of brands and retailers, through relations with providers and in direct relationships with merchants. Led by Nicolas, our CRO, we are a vibrant team full of energy! We work closely with other teams to give the best experience to our partners and build strong long-term relationships. We are a small but unstoppable squad that manages millions of euros in contracts thanks to our outstanding team members and a deep sense of camaraderie. We don't take ourselves too seriously and make sure that the journey is a blast!

Requirements

  • 10+ years of professional experience in fast-paced environments, ideally in tech or startups.
  • Solid go-to-market experience.
  • Significant managerial experience, including hiring and developing high-performing teams.
  • Excellent execution skills, drive roadmaps with rigor, and collaborate effectively across teams.
  • Fond of productivity tools and able to deliver on time on projects with many stakeholders.
  • Thrive in fast-changing environments and biased toward action.
  • Fluent in English and French.
  • Entrepreneurial mindset, like challenges, welcome feedback and love constantly learning and getting better.

Nice To Haves

  • Experience with country launches or international expansion is a strong plus.

Responsibilities

  • Lead the business line end-to-end and manage a 4-person team to take it to the next level.
  • Grow the business line from €100M to €1bn+ GMV.
  • Manage and grow the Gift Cards high-performing team to support continued scale.
  • Scale the business line in the US and launch it in new markets, building strong partnerships with local gift card providers and PSPs.
  • Increase revenue by signing new merchants and improving commission rates.
  • Coordinate Product, Engineering, Marketing, and other teams to improve the gift cards experience in the app and increase its penetration and usage across our user base.
  • Fully own the Gift Cards P&L, optimizing for revenue and margin growth.

Benefits

  • Top-market compensation
  • Equity for everyone with the chance to own a piece of what you build
  • Half-day each week dedicated to leveling up with AI by exploring new tools, iterating hard, and sharpening your skills
  • Yearly offsite in amazing locations and budget for team-building events & monthly in-person gatherings
  • Contribution to your ClassPass subscription
  • 8-week leave paid 100% for the second parent
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