Manager, Fund Administration Operations

Harbor Capital Advisors, Inc.•Chicago, IL

1d•$130,000 - $150,000•Hybrid

About The Position

Harbor Capital Advisors, Inc. ("Harbor Capital") is seeking a Manager, Fund Administration Operations to join its Fund Administration and Analysis team. The Manager leads Harbor's Fund Administration Operations function, focusing on process improvement, technology-enabled solutions, operational controls, and service provider oversight that support the firm's mutual funds and exchange-traded funds (ETFs). This role is responsible for identifying opportunities to enhance workflows through automation, data analytics, AI-enabled solutions, and other technologies to improve efficiency, strengthen oversight, reduce operational risk, and increase scalability. Working closely with internal stakeholders and third-party service providers, including custodians and administrators, the Manager also provides leadership and development for an Investment Operations Analyst while fostering a culture of accountability, collaboration, and continuous improvement. The ideal candidate brings deep fund administration and investment operations experience, a strong understanding of registered investment products, demonstrated leadership skills, and a passion for leveraging technology to modernize operations and deliver operational excellence.

Requirements

Bachelor’s degree in Accounting or Finance.
5–7+ years of fund administration experience.
Experience with ‘40 Act mutual funds or ETFs within the investment industry.
Experience with Power BI, Tableau, or AI tools for automation required.
Strong understanding of mutual fund and ETF operations, fund administration, and service provider oversight.
Demonstrated ability to identify, implement, and manage process improvements through technology, automation, and data analytics.
Experience developing dashboards and operational reporting using Power BI, Tableau, Excel, and AI-enabled tools.
Knowledge of mutual fund and ETF daily valuation processes, including pricing oversight, exception review, fair valuation support, and related control activities.
Strong analytical, organizational, and problem-solving skills with exceptional attention to detail.
Operational mindset with a strong focus on risk management, controls, and continuous improvement.
Excellent communication, relationship management, and leadership skills with the ability to influence across teams and external service providers.

Nice To Haves

Previous experience leading projects, process improvement initiatives, and direct reports preferred.

Responsibilities

Drive process optimization through automation, AI-enabled solutions, Power BI, Tableau, and other technologies to improve efficiency, scalability, data quality, and operational oversight.
Lead, coach, and develop an Investment Operations Analyst by setting priorities, providing ongoing feedback, and fostering growth.
Support security valuation processes and Valuation Committee escalation, including availability during end-of-day processing windows to address issues and resolve exceptions.
Manage the operational oversight of fund custodians and administrators, including monitoring service delivery, reviewing operational exceptions, tracking open issues, and driving process enhancements.
Maintain a strong understanding of fund financial reporting, expense accruals, and fund operational processes to effectively oversee service providers, identify operational risks, and support cross-functional initiatives.
Support firm growth by leading Fund Administration Operations support for new fund launches by coordinating with internal stakeholders and custodian to ensure operational readiness, timely execution, effective issue resolution, and a smooth launch process.
Mentor Fund Administration team cross-functional members on automation opportunities, technical skill development, and process improvements.
Identify opportunities to strengthen operational controls, enhance workflows, and improve the scalability and resilience of the Fund Administration Operations function.
Collaborate with Technology, Compliance, Legal, Product, and other internal stakeholders to implement operational enhancements and support strategic initiatives.
Perform additional responsibilities as assigned.