Manager, Freight Operations

Knipper HEALTH•Lakewood Township, NJ

23h•Onsite

About The Position

Manage and coordinate day-to-day freight operations across all assigned carriers, and distribution points. Responsible for the movement, tracking, and cost-efficiency of inbound and outbound shipments. Supports the SVP of Operations in executing freight strategies, carrier management, and regulatory compliance in alignment with company policies and applicable transportation standards.

Requirements

Associate's or bachelor's degree preferred; equivalent combination of education and experience considered.
Minimum four (4) years of freight, transportation, or logistics operations experience, with at least one (1) year in a supervisory or lead role.
Hands-on experience with systems/technology, freight billing, carrier rate structures, and shipping documentation required.
Proficiency in Microsoft Office Suite and logistics reporting tools expected.
Excellent verbal and written communication skills
Excellent communication skills including but not limited to documentation, presentation, and training meeting facilitation
Excellent interpersonal skills
Excellent organization skills and detail oriented
Excellent analytical and problem-solving skills
Excellent technical skills to include Microsoft Office (Word, Excel, PowerPoint and Outlook) and supply chain information systems
Ability to execute projects within scope, schedule and budget
Ability to balance multiple priorities to meet expected response deadlines
Ability to establish and effective working relationships with key stakeholders

Nice To Haves

Technical training or certification in transportation, logistics, supply chain management, or a related field is a plus.
Experience in a distribution, manufacturing, or regulated shipping environment preferred.

Responsibilities

Oversee daily freight operations including scheduling, routing, carrier coordination, and on-time delivery performance for inbound and outbound shipments.
Manage and direct logistics staff, and third-party carriers; assign and prioritize shipments to ensure timely and cost-effective delivery.
Maintain accurate records of all freight activities, shipping documentation, bills of lading, statistical analysis, and carrier performance.
Support compliance with DOT regulations, FMCSA requirements, and company safety and shipping policies across all freight operations.
Assist in soliciting bids, evaluating carrier proposals, and managing freight contracts and rate negotiations for domestic and international transportation.
Monitor freight spend and identify opportunities to reduce transportation costs while maintaining service level agreements.
Respond promptly to shipment delays, carrier failures, and freight exceptions; escalate issues to the SVP of Operations as appropriate.
Support freight projects including carrier onboarding, system implementations, and process improvements; coordinate with internal teams and logistics partners.
Manage freight claims and disputes with carriers; track resolution and ensure accurate recordkeeping of all claims.
Create and update Standard Operating Procedures (SOPs) related to freight operations, shipping, and carrier management.
Coordinate special shipments, time-sensitive deliveries, and expedited freight requests in support of business operations.
Ensure compliance with hazardous materials shipping regulations and all applicable customs and import/export requirements.