Manager, Fraud Data Product Management
About The Position
The Manager, Fraud Data Product Management supports the strategy, roadmap, and end-to-end delivery of Ally’s Fraud Data Plane (FDP), a governed operational data platform that centralizes reusable fraud data, generates fraud intelligence and recommendations, and distributes those capabilities to downstream decisioning, investigation, and business processes. The role translates fraud business needs into prioritized platform capabilities, connects use cases to required data, manages dependencies and delivery gates, and helps ensure FDP investments produce measurable risk, customer, and operational outcomes. This leader works across Fraud, Product, Data, Technology, Architecture, Analytics, Risk, Compliance, Operations, and downstream platform teams. The role calls for a collaborative, analytical product leader who can navigate ambiguity, influence senior stakeholders, manage a complex portfolio, and drive initiatives from intake and discovery through implementation, adoption, and value realization. This is an in-office role with a weekly hybrid schedule at Ally work locations in Charlotte, North Carolina, or Lewisville, Texas. Specific work requirements may change based on leader discretion or business need.
Requirements
- Bachelor’s degree in Computer Science, Information Systems, Data Science, or equivalent, as stated in the minimum qualifications; the broader qualifications also accept a degree in business, finance, information systems, data, analytics, technology, or a related field, or equivalent work experience.
- At least 7 years of relevant experience, as stated in the minimum qualifications. The broader qualifications specify 5+ years in product management, product ownership, program delivery, data products, financial services, fraud, risk, or a related discipline.
- Demonstrated experience leading complex, cross-functional initiatives from strategy and discovery through implementation and production support.
- Strong understanding of modern product-management practices, Agile delivery, backlog management, requirements development, prioritization, and value measurement.
- Working knowledge of data platforms and concepts, including real-time streaming, batch integration, data modeling, APIs, lineage, data quality, operational data stores, analytical platforms, and cloud-based services.
- Experience partnering with engineering and architecture teams and translating between business needs and technical delivery without serving as the solution architect.
- Strong analytical, problem-solving, facilitation, presentation, and written communication skills.
- Ability to influence senior stakeholders, resolve ambiguity, manage competing priorities, and drive decisions in a highly matrixed environment.
Nice To Haves
- Experience with fraud, identity, authentication, payments, decisioning, investigations, or financial-crime platforms is strongly preferred.
Responsibilities
- Help shape and execute the product vision, strategy, roadmap, and prioritized backlog for a modern fraud data platform.
- Translate fraud business needs into product requirements, data needs, user stories, acceptance criteria, and implementation plans.
- Lead intake, discovery, and prioritization across new capabilities, committed initiatives, platform enhancements, and emerging business demand.
- Partner with Fraud, Product, Data, Technology, Architecture, Analytics, Risk, Compliance, Operations, and other stakeholders to deliver capabilities from concept through launch and ongoing operation.
- Advance reusable fraud data, real-time and batch integration, data quality, lineage, traceability, and governed access to support detection, decisioning, and investigations.
- Manage cross-functional dependencies, delivery risks, tradeoffs, testing, release readiness, and adoption; ensure temporary solutions have a clear path to the target platform.
- Establish success measures and use data to demonstrate improvements in fraud risk, decision accuracy, customer experience, investigation speed, and operational efficiency.
- Communicate strategy, progress, risks, and decisions clearly to senior leaders and delivery teams, building alignment and accountability in a matrixed environment.
Benefits
- Market-competitive base pay and pay-for-performance incentives based on personal and company goals.
- Paid time off starting at 20 days, 11 paid holidays, and 8 hours of yearly volunteer time off; time off is prorated based on start date and varies by employment status and management level.
- 401(k) retirement savings plan with matching and company contributions.
- Student loan pay-down and 529 educational savings assistance programs.
- Tuition reimbursement.
- Employee stock purchase plan.
- Financial learning center and financial coach access.
- Flexible medical, dental, and vision insurance options.
- Employee, spouse, and child life insurance.
- Short- and long-term disability insurance.
- Health Savings Account with employer contributions and Healthcare FSA.
- Critical illness, accident, and hospital indemnity insurance.
- Total well-being program supporting physical, social, emotional, and financial well-being.
- Adoption, surrogacy, and fertility assistance.
- Paid parental and caregiver leave.
- Dependent Day Care FSA, backup child and adult/elder care days, and childcare discounts.
- Employee Assistance Program.
- Subsidized and discounted Weight Watchers® program and other employee discount programs.
- Depending on the role, potential travel allowances, relocation assistance, signing bonus, and/or equity.
- Annual incentive plan eligibility.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
