Manager, Food Services

UPMC•Pittsburgh, PA

19h•Onsite

About The Position

Manage and engage associates within Food and Nutrition Operations, with a strong focus on patient, customer, and associate safety and satisfaction. Oversee food service systems to ensure the delivery of nutritious, high-quality, and safe meals while maintaining cleanliness and sanitation standards throughout food service areas and equipment. Responsibilities include developing work and vacation schedules, conducting competency assessments, monitoring workflow and job performance, and determining appropriate work assignments based on position and operational needs. Train, coach, and provide direction to associates within the assigned area to support a positive, efficient, and service-focused work environment. This position is scheduled Monday through Friday, with the possibility of providing weekend coverage as needed.

Requirements

HS Diploma/GED required
4 years relevant experience required
2 years relevant leadership experience required
Must be able to accommodate flexible scheduling including weekends and holidays.
Good oral/written communication skills
Allegheny County Health Dept or other certified food protection manager certification required within 6 months of hire.
ANAB - National Accreditation Board OR Servsafe Certified
Act 34

Nice To Haves

3-5 years of experience in hospital food service preferred.
3-5 years of experience in marketing and retail preferred.
Bachelor's preferred

Responsibilities

Plans and implements programs/activities to meet the needs of patients/customers in accordance to budgetary expectations and quality assurance standards
Maintains the electronic food and nutrition services tools provided and keeps up with updates and changes to ensure the highest percent of accuracy
Supervises the recruitment, hiring, and training of workforce; assures competency of personnel through approved hospital mechanisms.
Manages and controls resources and materials to ensure quality and adequacy fo supply
Performs annual customer service training for all front and back of house associates as appropriate
Plans, controls and monitors budget standards and expectations by maintaining expenses and man-hour utilization
Directs and supervises the daily food service operations compliance according to HACCP and regulatory requirements
Directs and mentors students
Manages and maintains the food service systems that provide for high quality, high satisfaction outcomes.
Implements and maintains monitors tools/mechanisms to perform operational analysis to achieve successful outcomes
Provides daily huddles, regular in service and continued education opportunities for all facilities food and nutrition staff