Manager, Food Services - UPMC Washington

UPMC•Washington, PA

1d•Hybrid

About The Position

We are hiring a Manager of Food Services to provide operational leadership for hospital dining services. This role plays a key part in ensuring high standards for food quality, safety, and service while supporting staff engagement, regulatory compliance, and patient satisfaction.

Requirements

HS Diploma/GED required
4 years relevant experience required
2 years relevant leadership experience required
Must be able to accommodate flexible scheduling including weekends and holidays.
Good oral/written communication skills
Allegheny County Health Dept or other certified food protection manager certification required within 6 months of hire.
ANAB - National Accreditation Board OR Servsafe Certified
Act 34

Nice To Haves

Bachelor's preferred.

Responsibilities

Plans and implements programs/activities to meet the needs of patients/customers in accordance to budgetary expectations and quality assurance standards
Maintains the electronic food and nutrition services tools provided and keeps up with updates and changes to ensure the highest percent of accuracy
Supervises the recruitment, hiring, and training of workforce; assures competency of personnel through approved hospital mechanisms.
Manages and controls resources and materials to ensure quality and adequacy of supply
Performs annual customer service training for all front and back of house associates as appropriate
Plans, controls and monitors budget standards and expectations by maintaining expenses and man-hour utilization
Directs and supervises the daily food service operations compliance according to HACCP and regulatory requirements
Manages and maintains the food service systems that provide for high quality, high satisfaction outcomes.
Implements and maintains monitors tools/mechanisms to perform operational analysis to achieve successful outcomes
Provides daily huddles, regular in service and continued education opportunities for all facilities food and nutrition staff
Position manages union and non-union workforce.