Manager Food Service

Goodwill Greater Milwaukee & Chicago•Great Lakes, IL

13d•Onsite

About The Position

The Manager Food Service is responsible for the day-to-day activities of the Galley, and ensuring annual goals, compliance and financial targets are met or exceeded. Responsible for all production requirements of 3,500+ meals per day, including but not limited to procurement of food and supplies necessary for the operation and financial accountability of consumable supplies, food and labor costs within the operation. RESPONSIBILITY LEVEL: Implements strategy for the day-to-day activities of the Galley ensuring annual goals, compliance and financial targets are met or exceeded. Oversees daily operations, direct staff and ensures implementation of departmental policies, procedures and programs. Maintains operating budget and manages expenses. Communicates budgetary performance. Typically works on projects and initiatives that span 1-2 years and focuses on the creation of systems, processes and programs.

Requirements

Associates Degree or experience equivalency, and a minimum of 3 years' experience.
Must have valid driver's license, necessary insurance and be able to legally operate a Goodwill vehicle.

Nice To Haves

Business Insight: Shares knowledge, keeps others informed of industry developments and provides education on business fundamentals. Applies insights and industry trends to drive critical initiatives. Helps others understand their contributions to the success of the broader organization.
Courage: Demonstrates the ability to deliver a difficult message and say "no" when necessary. Confronts tough organizational issues and coaches people on how to appropriately advocate in the face of adversity.
Customer Focus: Gathers customer satisfaction input and aligns business processes to work with those of the customer. Holds others accountable for meeting customer needs and addresses gaps in meeting emerging customer needs.
Values Differences: Creates an environment where differences are openly shared, embraced and incorporated into the team's activities. Encourages others to be open to, seek and learn from diverse perspectives. Demonstrated sensitivity to cultural norms and expectations and helps other understand the value diversity brings to the business.
Communicates Effectively: Practices active and attentive listening and encourages candid and open communication among groups. Breaks down communication barriers and adjusts content and communication style to reach the audience and a diverse set of stakeholders.
Situational Adaptability: Sets an example of adaptability, adapting and shifting priorities in response to clients, constituents, or the organization. Helps teams adapt to new situations and shift approach or stay the course in the face of changing demands.
Drives Results: Fosters a sense of urgency within the team for reaching goals and meeting deadlines. Drives a record of success leading other to persist in achieving results despite setbacks or obstacles.
Ensures Accountability: Holds self and team accountable for outcomes and accepts responsibility for successes and failures of own work and the team's work. Creates feedback loops within processes; monitors metrics and milestones to chart progress against expectations and accountabilities.

Responsibilities

Manages departmental structure, development and training of staff.
Actively networks and sources for positions within the team.
Plans and manages projects of low to moderate complexity related to departmental function.
Manages change with direct reports and participates in the leadership coalition that supports the change.
Understands social trends driving Goodwill's community engagement initiatives, and champions initiatives.
Responsible for all production requirements of up to 3,500 meals per day, including but not limited to procurement of food and supplies necessary for the operation.
Responsible for financial accountability of consumable supplies, food and labor costs within the operation.
Run required reports and fill out forms issued by either Goodwill Industries of SE Wisconsin or the Navy.
Provide back up to supervisors in case of emergencies, illness or vacation time.
Ensure that the overall management and day-to-day operation follow the applicable contract in force.
Responsible for completing other duties/responsibilities as assigned.