Manager Food Safety and Quality

Bonduelle Group Americas•Woolwich Township, NJ

4d•$115,000 - $135,000•Onsite

About The Position

The Manager of Food Safety and Quality is responsible for leading the food safety and quality management systems at the Swedesboro manufacturing facility and Dartmouth warehouse to ensure compliance with regulatory requirements, customer standards, and company policies. This role oversees quality assurance, quality control, food safety programs, sanitation oversight and continuous improvement initiatives to ensure the production of safe, legal, and high-quality products. The Food Safety & Quality Manager serves as the site’s subject matter expert on food safety sanitation, regulatory compliance, and audit readiness.

Requirements

Bachelor’s Degree in a business or food science related field preferred.
PCQI certification preferred
HACCP certification
SQF practitioner certification,
5 years of experience within the produce industry.
5+ years of leadership experience in a manufacturing environment
Experience managing regulatory and third-party audits
Advanced working knowledge of Microsoft 365 and experience with large data sets.
Personable with experience working directly with customers.
Strong analytical, communication, and collaboration skills.
Able to travel up to 25%.
Experience with ERP systems
Experience leading sanitation teams

Nice To Haves

Experience with Tableau/Power BI or similar data visualization tools highly preferred.

Responsibilities

Lead and maintain compliance with FDA, USDA, state and local regulations.
Manage regulatory inspections and act as primary contact during audits and agency visits.
Ensure compliance with labeling regulations and customer specifications
Lead root cause investigations related to non-conformances, consumer complaints and deviations
Serve as primary contact for all audits, GFSI, Organic, and third-party customer audits
Lead, mentor, and drive continuous improvement across sanitation processes.
Maintain and oversee the plant’s HACCP plan, Food Defense, and QMS system for the facility
Serve as Preventative Controls Qualified Individual (PCQI)
Maintain document control, SOPs, policies and quality records
Lead internal audit program and Manage corrective / preventative actions (CAPA)
Manage allergen control programs
Oversee product hold, release, traceability, mock recalls, and recall management processes
Acts as a key support resource to the organization through actively monitoring and reporting complaint trends for all customers.
Works actively with customers, sales, and quality assurance teams to troubleshoot complaint trends and drive continuous improvement by resolving incongruities between customer expectations and BA specifications.
Manage and monitor quality KPI metrics, trends, and reporting for organization to drive improvement initiatives
Collection and maintenance of quality complaint data for retail and food service customers
Owns quality data management and reporting, including presentations and scorecards as required
Serve as a primary contact for customer quality inquiries
Manage customer complaint investigations and responses
Manage Sanitation effectiveness KPIs for continuous improvement in 7 steps, pre-operational inspections, and listeria environmental monitoring
Lead cross-functional teams to reduce defects, waste and rework
Support facilities and customers through alignment visits to plants, distribution centers, and stores for troubleshooting
Manage, Train, and coach QA Team Leads, Technicians and all other quality personnel
Partner with operations to ensure accountability for quality standards
Promote a strong food safety culture across the facility
Special projects as required
Other duties as assigned
Manage, train, and coach sanitation teams. Will require to periodically work the 3rd shift to collaborate with Sanitation