Manager Food Pantry

BMC Software•Boston, MA
•$66,000 - $96,000

About The Position

The Manager Food Pantry manages all food pantry services for Boston Medical Center (BMC), including computerized patient tracking by clinical area, inventory control, storage sanitation, purchasing and receiving, and food distribution. The manager oversees pantry budgets and serves as a liaison to the Greater Boston Food Bank. The role supervises pantry staff, trains staff and volunteers, maintains records and participation data, and coordinates food and donation logistics. It also involves community outreach, fundraising support, grant writing, and collaboration with clinical, volunteer, and community partners. The position requires adherence to BMC’s RESPECT behavioral standards.

Requirements

  • High school diploma or GED required.
  • Three to five years of related experience in food and nutrition.
  • At least one year of supervisory experience overseeing five or more employees.
  • Diet Technician registration with the American Dietetic Association or Dietary Managers Association.
  • Valid Massachusetts driver’s license, clean driving record, and ability to obtain a Class C license; must complete a motor vehicle driving-record check.
  • Understanding of basic nutrition and dietary principles.
  • Ability to read budgetary and finance reports.
  • Excellent communication and organizational skills.
  • Experience working with community programs and diverse populations.
  • Ability to complete computerized accounting procedures.
  • Ability to network with other community programs.
  • Good writing skills.

Nice To Haves

  • Associate degree in Nutrition or Food Service Management.
  • Certification in Nutrition.
  • Bilingual English and Spanish skills.

Responsibilities

  • Order and shop for food supplies to stock the pantry.
  • Train staff and volunteers to select appropriate items for varied dietary restrictions and requirements.
  • Process business transactions using computerized systems and software such as Excel and Word.
  • Complete payroll timesheets and monthly reports.
  • Update participation records and maintain pertinent files.
  • Enter progress notes in the electronic medical record (EMR).
  • Distribute food supplies to clients according to dietary prescriptions.
  • Coordinate volunteer opportunities with the Volunteer Services Department.
  • Host external and internal visitors as needed.
  • Promote the pantry through media, including television and radio.
  • Conduct telephone interviews and attend community meetings.
  • Assist with fundraising and some grant writing.
  • Supervise pantry staff and administer discipline when necessary.
  • Participate in policy development and implementation.
  • Act as a liaison with community representatives and a resource to clinic physicians and healthcare institutions across the country.
  • Manage BMC’s agreements and contracts with the Greater Boston Food Bank.
  • Coordinate pickup and delivery of donations.
  • Manage pantry budgets and food purchasing, receiving, inventory control, storage sanitation, and dispensing.

Benefits

  • Medical, dental, vision, and pharmacy benefits.
  • Discretionary annual bonuses and merit increases.
  • Flexible Spending Accounts.
  • 403(b) savings matches.
  • Paid time off.
  • Career advancement opportunities.
  • Resources to support employee and family well-being.
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