Manager, Food and Beverage - Ambassador Hotel Wichita

Coury Hospitality • Wichita, KS

4d • Onsite

About The Position

This role is for a Manager of Food and Beverage at the Ambassador Hotel Wichita. The ideal candidate believes in exceptional hospitality, creating memorable guest experiences, and leading by example. They understand that developing team members is as important as achieving financial results and that strong partnerships across departments are crucial for a seamless guest experience. The company culture emphasizes continuous improvement and growth.

Requirements

• Four (4) to seven (7) years of Food & Beverage management experience preferred.
• Previous management experience within a fine-dining, upscale, luxury, or high-volume hospitality environment preferred.
• Demonstrated experience leading, coaching, training, and developing restaurant Team Members.
• Budgeting and financial management experience required.
• Inventory management experience required.
• Strong understanding of restaurant P&L statements, labor management, cost controls, payroll, and financial performance.
• ServSafe certification required, or ability to obtain certification within the timeframe established by the company.
• Strong knowledge of food safety, sanitation standards, workplace safety practices, and applicable health regulations.
• Experience with restaurant POS, reservation, scheduling, inventory, and related operating systems preferred.
• Strong organizational and time-management skills with the ability to prioritize effectively in a fast-paced environment.
• Ability to analyze challenges, make sound decisions, solve problems, and adapt quickly to changing business needs.
• Ability to communicate clearly and professionally with guests, Team Members, Culinary partners, hotel leadership, and other departments.
• Ability to quickly learn and retain detailed information regarding menus, beverages, service procedures, restaurant layouts, operating systems, and company standards.
• Professional, outgoing, engaging, and service-oriented demeanor.
• Ability to work a flexible schedule, including mornings, evenings, weekends, holidays, and peak business periods based on operational needs.

Nice To Haves

• Four (4) to seven (7) years of Food & Beverage management experience.
• Previous management experience within a fine-dining, upscale, luxury, or high-volume hospitality environment.
• Experience with restaurant POS, reservation, scheduling, inventory, and related operating systems.

Responsibilities

• Leading, coaching, motivating, and developing Food & Beverage Team Members.
• Creating a positive and engaging work environment.
• Being visible on the floor, engaging with guests, and supporting the team.
• Managing reservations, service flow, staffing levels, schedules, and daily operational needs.
• Leading pre-shift briefings to prepare and inspire the team.
• Becoming a subject matter expert on menus, ingredients, beverages, service standards, and procedures.
• Recruiting, interviewing, hiring, and onboarding Team Members.
• Training and developing the team through various methods.
• Recognizing and celebrating outstanding performance while addressing opportunities through coaching and accountability.
• Motivating the team to raise the bar for hospitality, service, quality, and operational excellence.
• Creating memorable guest experiences and handling concerns promptly and professionally.
• Ensuring Team Members understand their impact on the guest experience.
• Maintaining an inviting restaurant environment with high standards of cleanliness, organization, sanitation, and presentation.
• Conducting safety and cleanliness inspections and addressing concerns.
• Ensuring restaurant equipment is properly maintained and operated safely.
• Reinforcing food safety, sanitation, workplace safety, and security procedures.
• Managing restaurant financials, including P&L, labor, payroll, inventory, cash controls, scheduling, and operating expenses.
• Creating thoughtful schedules that balance business needs and financial goals.
• Reviewing and approving Team Member hours accurately.
• Using restaurant POS, reservation, scheduling, and operating systems.
• Supporting marketing initiatives, promotions, and special events.
• Maintaining a strong partnership with Culinary leadership and Kitchen Team Members.
• Ensuring opening, closing, side work, and daily operating responsibilities are completed.
• Assisting with various operational tasks as needed, such as supporting the Host stand, running food, or assisting Servers.
• Communicating clearly with hotel and Food & Beverage leadership regarding operations and performance.
• Paying attention to details that contribute to the guest experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed