Manager, Fixed Operations - Crowfoot Chrysler Dodge Jeep RAM FIAT
Capital Automotive Group•Calgary, AB
•Onsite
About The Position
Crowfoot Chrysler Dodge Jeep RAM FIAT is seeking a Manager, Fixed Operations to lead and optimize the dealership's service and parts departments. This role involves driving efficiency, developing teams, and ensuring exceptional customer experiences. The ideal candidate is a hands-on leader focused on results and continuous improvement.
Requirements
- 5+ years’ leadership experience in automotive service and/or parts (ag, heavy-duty, or truck/trailer considered)
- Proven ability to manage budgets, people, and performance metrics
- Strong communication, organization, and problem-solving skills
- Customer-first mindset and passion for the automotive industry
- Valid Class 5 driver’s license and acceptable driving record
Responsibilities
- Lead and motivate Service & Parts teams to deliver outstanding customer experiences
- Coach and mentor Service & Parts leaders to drive employee engagement and customer satisfaction
- Set and achieve department goals tied to performance and growth
- Prepare and maintain budgets and forecasting alongside Department leaders
- Build a culture of accountability, teamwork, and continuous improvement
- Present objectives and progress to Executive and fellow Capital Automotive Group teams
- Identify opportunities and lead implementation to improve fixed operations departments
- Build and maintain positive relationships with manufacturer, vendors, and other external partnerships that support dealership operations
Benefits
- Competitive pay plans that are reviewed regularly
- Paid flex time and predictable scheduling
- Comprehensive medical and dental benefits
- Short-Term and Long-Term disability
- Health Spending Account
- Employee Family Assistance Program
- Employee discounts on vehicle purchases, parts, and servicing
- Corporate cell phone plan rates
- Years of service recognition gifts
- Optional RRSP deductions
- Ongoing training and opportunities to grow your career
- Maternity leave top-up program
- Paid bereavement time
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
