Manager, FIU Quality Assurance

CIBC•Toronto, ON

3d•Hybrid

About The Position

The Manager, FIU Quality Assurance is responsible for managing the execution of consistent QA reviews completed by a team of Quality Assurance Specialists in order to assure that the quality of investigations within the Financial Intelligence Unit (FIU) meets requirements. Specific activities include effective people management and overseeing the analysis, interpretation and documentation of results for the purpose of assessing ML/TF risks. The Manager is accountable for the quality of the reviews performed by their team of QA Specialists and conducts periodic reviews to assess this, identify and document concerns, and to deliver coaching where necessary. The Manager role is accountable for providing recommendations and/or solutions to address any gaps identified.

Requirements

Strong knowledge of AML regulations, practices and economic sanctions, which may be enhanced via accreditation by ACAMS
Degree/diploma in Business, Accounting, Finance, Law or related field and/or equivalent years of experience
Strong communication and technical skills
Intermediate proficiency in Excel
Embrace and champion change
Driven by collective success
Understand the power of an inclusive team
Influence makes an impact
Find meaning in relationships, and surround yourself with a diverse network of partners
Build trust through respect and authenticity
Values matter to you
Bring your real self to work and live our values – trust, teamwork and accountability

Nice To Haves

Certifications such as CFCS – Certified Financial Crime Specialist - Association of Certified Financial Crime Specialist (ACFCS)
CAMS – Certified Anti Money Laundering Specialist - Association of Certified Anti Money Laundering Specialists (ACAMS)

Responsibilities

Manage QA activities for investigations within the FIU including Triage alert adjudication, AMLI case investigations, High Risk Client/Enhanced Due Diligence reviews, in addition to other areas which may be identified in scope
Ensure QA reviews are completed by QA Specialists as assigned
Identify and escalate process gaps, trends and/or areas of improvement to Director, QA
Provide complete and accurate statistics and reports as required to Director, QA
Building team and individual capabilities by providing development opportunities such as projects, and training

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers, our social, points-based recognition program
Purpose Day; a paid day off dedicated for you to use to invest in your growth and development