Manager Financial Systems, Resolute Hospital Billing and Resolute Hospital Billing Claims

Ardent Health • Brentwood, TN

2d

About The Position

The Manager, Revenue Cycle Systems provides direction, day-to-day coordination, and human resources responsibility for members of the application team. The role has overarching responsibility for support, design, instruction, and ongoing optimization of Resolute Hospital Billing and Hospital Billing Claims IT applications. Additional responsibilities include direct management of analysts, identifying and mitigating project risks, supporting application users, and assisting with implementation of application projects.

Requirements

• BA/BS degree; equivalent experience may be considered.
• Epic certification in Resolute Hospital Billing Administration or Resolute Hospital Billing Claims Administration.
• At least 7 years of IT applications support experience in Resolute Hospital Billing or Hospital Billing Claims.
• At least 5 years of experience implementing and supporting applications in IT.
• Ability to understand business issues and objectives and translate them into application solutions.
• Experience with large-scale projects involving teams of five or more members.
• Experience developing project-management work breakdown structures, resources and critical paths, project scope, issue identification and oversight, change control processes, and stakeholder communications.
• Willingness to participate in an on-call rotation.
• Ability to travel up to 25%.

Nice To Haves

• At least 3 years of information technology management experience.
• At least 3 years of ServiceNow experience.
• Strong understanding of application technology and system design.
• Understanding of federal and state regulations pertaining to the applicable business area.
• Excellent oral and written communication skills.
• Experience designing and supporting healthcare or business systems and integrating them with third-party applications.
• Strong understanding of application technology, architecture, databases, and system design.
• Experience with workflow and operations within a hospital or health system.
• Proficiency with Word, Excel, PowerPoint, and video-conferencing solutions.

Responsibilities

• Work with Digital, Data, Technology, and Innovation (DDTI) leadership to collect, analyze, and document technical, clinical, or business operations artifacts and translate problems into solution-oriented initiatives.
• Mentor the team in application support and leadership development.
• Define work assignments and manage team workload.
• Provide technical guidance to identify system deficiencies and analyze system problems and solutions.
• Collaborate with business stakeholders to introduce innovative solutions.
• Assist in facilitating team and client meetings.
• Create functional working relationships across application teams.
• Assist with departmental budget planning and resourcing.
• Directly manage analysts, identify and mitigate project risks, support application users, and assist with implementing application projects.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager