Epic Resolute Hospital Billing- Analyst
About The Position
ChristianaCare is hiring an Epic Resolute Hospital Billing Analyst to support its transition from Cerner to Epic across its sites of care. This hybrid position requires frequent on-site work, and candidates must live within commuting distance. Applicants must already be authorized to work in the United States; ChristianaCare will not sponsor an employment visa now or in the future. The analyst will configure, optimize, test, and maintain the Epic Resolute Hospital Billing module to meet organizational workflows and billing requirements. The role collaborates with clinical, financial, and IT teams, supports end users through documentation and training, and provides go-live and ongoing post-implementation assistance. Special responsibilities include contract management, maintenance of the charge description master, and charge router. The position also supports testing, issue resolution, data integrity, and billing reports and dashboards. ChristianaCare describes itself as a large Mid-Atlantic health care provider with hospitals in Wilmington and Newark, Delaware, and Elkton, Maryland. Its stated values are Love and Excellence, and it emphasizes providing health, not just health care.
Requirements
- Two to three years of experience working with Epic systems or laboratory information systems.
- Knowledge of hospital billing processes and revenue cycle management.
- Must be currently authorized to work in the United States; employment visa sponsorship is not available.
Nice To Haves
- Bachelor's degree in Information Technology, Healthcare Administration, Health Informatics, or a related field preferred.
- Epic Resolute Hospital Billing Certification preferred for external candidates.
- A high school diploma with five years of related experience may be considered in lieu of a bachelor's degree.
Responsibilities
- Configure and optimize the Epic Resolute Hospital Billing module to align with organizational workflows and billing requirements.
- Collaborate with clinical, financial, and IT teams to gather requirements and translate them into system configurations.
- Develop and maintain documentation for system configurations, workflows, and training materials.
- Conduct training sessions for end users, including billing staff and financial administrators.
- Manage contracts and maintain the charge description master and charge router.
- Provide go-live support and troubleshooting assistance.
- Provide ongoing support and maintenance for the Epic Resolute Hospital Billing module after implementation.
- Create and execute test scripts to validate system functionality and configuration accuracy.
- Identify and resolve issues found during unit testing, integrated testing, and user acceptance testing.
- Assist in developing reports and dashboards to monitor billing metrics and identify improvement areas.
- Ensure data integrity and accuracy within the Epic Resolute Hospital Billing module.
- Participate in project meetings and provide updates on progress, challenges, and solutions.
Benefits
- Medical, dental, vision, and life insurance.
- Two retirement planning offerings, including a 403(b) with company contributions.
- Generous paid time off with annual rollover and opportunities to cash out.
- 12-week paid parental leave.
- Tuition assistance.
- Annual Care.com membership and access to backup care services for dependents through Care@Work.
- Retirement planning services and financial coaching.
- Fitness and wellness reimbursement.
- Discounts through vendors for hotels, rental cars, theme parks, shows, sporting events, and movie tickets.
- Employee assistance program.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
