Manager, Financial Operations and Disbursements

Allied Benefit Systems•Chicago, IL

1d•$75,000 - $80,000•Remote

About The Position

The Manager, Financial Operations and Disbursements leads end-to-end financial operations from fund allocation and approval through payment, reconciliation, and reporting. The role is accountable for accurate, timely, and secure disbursements, effective financial controls, and reliable workflows that support compliance, operational efficiency, and scalability. The manager oversees payment processing, exception resolution, passthrough vendor payables, and related receivable and close activities, in partnership with accounting, compliance, treasury, program management, vendors, and other internal stakeholders. This role leads and develops team members, sets clear expectations, monitors operational performance, and drives continuous improvement. It maintains documentation and controls that protect assets and support audit readiness. The position is remote. The employee must have cable broadband or fiber internet service with speeds of at least 100 Mbps download and 25 Mbps upload. The position requires a bachelor’s degree or equivalent work experience, at least five years of relevant financial operations, accounting administration, or disbursement management experience, including relevant third-party administrator (TPA) accounting experience, and at least three years of supervisory experience. The role requires advanced Microsoft Excel skills and proficiency with accounting and financial systems. Intermediate Microsoft Access skills are preferred. The role is a standard desk position requiring extended sitting and computer work. The listed salary range is $75,000–$80,000. Benefits include medical, dental, vision, life and disability insurance, generous paid time off, tuition reimbursement, an employee assistance program, and a technology stipend.

Requirements

Bachelor’s degree or equivalent work experience.
At least 5 years of relevant experience in financial operations, accounting administration, or disbursement management, with demonstrated sustained performance and impact at the team or process level.
Relevant third-party administrator (TPA) accounting experience.
At least 3 years of experience at a supervisor level, with demonstrated leadership competencies.
Experience managing claim-based revenue, receivable and payable cycles, payment processing, and related reconciliations.
Strong analytical skills, including validating large data sets, identifying trends and discrepancies, determining root causes, and translating findings into practical improvements.
Advanced Microsoft Excel skills for financial analysis, reconciliation, and reporting.
Ability to prioritize competing demands, allocate work, manage financial workflows, and meet deadlines while maintaining accuracy and effective controls.
Effective written and verbal communication, collaboration, and people leadership skills, including setting expectations, developing employees, providing constructive feedback, and resolving cross-functional issues.
Proficiency with accounting and financial systems and a strong understanding of financial reporting, account reconciliations, accruals, journal entries, and month-end and year-end close activities.
Strong research, problem-solving, and decision-making skills to resolve complex accounting and financial issues, assess operational risk, and escalate concerns appropriately.
Working knowledge of checks, wire transfers, ACH/NACHA processes, payment file controls, and exception resolution.
Knowledge of internal financial controls and applicable accounting standards, including GAAP, and the ability to maintain accurate documentation and support audit readiness.
Ability to improve processes, use operational metrics to monitor results, and implement workflow or automation changes with stakeholders.
Ability to work remotely with cable broadband or fiber internet service providing at least 100 Mbps download and 25 Mbps upload.
Extended sitting and computer work.

Nice To Haves

Intermediate Microsoft Access skills.

Responsibilities

Manage end-to-end fund allocation, approval, and disbursement workflows, including priorities, handoffs, and payment deadlines.
Maintain and monitor financial controls, approval requirements, and documented procedures; identify control gaps and coordinate corrective actions.
Oversee the preparation, validation, submission, reconciliation, and monitoring of disbursement files; investigate and resolve rejects, reversals, and exceptions.
Document payment activity, anomalies, investigations, and resolutions, and communicate material issues and corrective actions to stakeholders.
Oversee accurate, timely, and secure payment processing, including checks, wire transfers, ACH/NACHA processes, and other disbursement methods; validate approvals and payment information before release.
Develop and maintain vendor relationships, resolve payment and reconciliation discrepancies, and coordinate with internal departments to support consistent service and financial workflows.
Evaluate and improve financial processes, strengthen controls, identify automation opportunities, coordinate implementation, maintain procedures, and assess results.
Monitor operational data and key performance indicators, identify bottlenecks, and report progress, risks, and improvement opportunities.
Manage assigned month-end and year-end close activities, including accruals, journal entries, reconciliations, financial analysis, and reporting; investigate variances and ensure documentation is complete and timely.
Monitor and report cash activity related to passthrough vendor payables and associated receivables; coordinate collections and payment timing, reconcile balances, and escalate funding or collection issues.
Maintain complete and accurate transaction records and supporting documentation for transparency and audit readiness; respond to information requests and support issue resolution.
Partner with accounting, compliance, treasury, and program management to clarify responsibilities, resolve cross-functional issues, and maintain effective handoffs.
Lead, coach, motivate, and develop team members; conduct one-on-one meetings and performance appraisals, identify growth opportunities, and attract talent.
Communicate expectations and provide employees with training, resources, and information; coach and counsel employees and provide timely, constructive performance feedback.
Perform other duties as assigned.