Manager Financial Aid/Hybrid
About The Position
Lincoln Tech is seeking an experienced Financial Aid Manager to assist with the daily operation of the Financial Aid Department. The manager helps plan, direct, implement, and monitor timely financial aid processing in accordance with federal and state regulations and company policy. The role also supports the Senior Manager, Financial Aid - New Student, with staff training, development, and evaluation to ensure accurate and efficient work. The manager evaluates and resolves student inquiries and issues, ensures appropriate action is taken in compliance with policy and legal requirements, maintains confidentiality, and manages Financial Aid Advisors and staff.
Requirements
- Associate's degree.
- At least 2 years of experience in Title IV administration.
- Demonstrated mentoring, communication, and interpersonal skills.
- Ability to work in a fast-paced environment and with a diverse population.
- Ability to consistently meet deadlines.
- Ability to produce routine reports and correspondence.
- Ability to interpret and manipulate key statistics related to all facets of the business.
- Strong customer-service orientation and commitment to quality.
- Functional knowledge of Microsoft Office systems.
- Ability to manage a team of employees.
Nice To Haves
- Bachelor's degree.
Responsibilities
- Assist in managing daily Financial Aid Department operations and implementing policies for accurate, timely, and ethical awarding and processing of Title IV funds under applicable regulations and company policies.
- Manage and supervise Financial Aid Advisors and staff.
- Assist with tracking campus-based financial aid fund allocations.
- Respond promptly, professionally, and accurately to student questions about financial aid packages.
- Conduct routine audits of active and inactive student files for Title IV compliance.
- Oversee processing of new and continuing student loan and grant applications, and monitor the school's Institutional Loan Program.
- Ensure accurate completion of verification and documentation of independent status.
- Oversee and monitor office document-tracking systems for items such as Pell Grants, Stafford loans, and income tax returns.
- Assist with monitoring weekly receivables that are due but not received.
- Assist in coordinating the school's response to internal and external audits related to Title IV program management.
- Participate in campus orientations, open houses, class-start week, and other required events based on business and campus needs.
- Monitor and follow up on outstanding financial aid file review requirements to ensure student files are cleared before class start.
- Train new Admissions team members on Financial Aid processes and procedures to support accurate and effective student onboarding.
- Assist the Senior Manager, Financial Aid - New Student, with staff training, development, and evaluation.
- Evaluate and resolve student inquiries, issues, and problems while ensuring appropriate action and confidentiality.
Benefits
- Medical, dental, and vision insurance.
- Life and disability insurance.
- 401(k) with company match.
- Paid time off and holidays.
- Growth opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
