Manager, Finance Operations

Goodwill Industries of Northwest NC • Winston-Salem, NC

15h

About The Position

The Finance Operations Manager oversees the daily operations of the Accounts Payable and Payroll teams and serves as a finance advisor to internal business partners. The role drives innovation and process improvement across financial reporting, analytics, and processes. The manager develops a high-functioning team, oversees accounting priorities and deadlines, and supports organizational strategies through analysis, collaboration, and financial reporting.

Requirements

• Bachelor’s degree or equivalent in accounting.
• At least 5 years of experience in Finance Operations.
• At least 1–2 years of experience in a supervisory role.
• Strong analytical, organizational, time-management, and problem-solving skills, including the ability to work without supervision.
• Excellent verbal and written communication skills, including explaining detailed information clearly.
• Ability to process information quickly and identify relevant data for sound decisions.
• Process-improvement orientation, an innovative mindset, and ability to encourage direct reports to pursue improvement.
• Strong customer-service mindset and ability to use collaborative approaches to achieve diverse goals.
• Proven strategic-thinking, change-acceleration, and relationship-management skills.
• Advanced or expert Microsoft Excel skills.

Nice To Haves

• CPA.
• Experience with Power BI or similar tools.
• Experience with Great Plains.

Responsibilities

• Build and develop the Accounts Payable and Payroll teams, including performance management, mentoring, and development of departmental leaders.
• Manage accounting project priorities and deadlines, including reconciliations, monthly close, and financial reporting.
• Develop metrics to analyze data and monitor team processes and performance.
• Support business strategies by understanding organizational goals and building communication and engagement with business partners.
• Collaborate with internal partners to identify opportunities to improve efficiency and effectiveness and promote best practices.
• Assist with developing departmental budgets.
• Assist the Vice President of Finance in creating and leading strategic departmental initiatives.
• Participate in developing the annual operating plan.
• Investigate and resolve escalated issues and report solutions to stakeholders and leaders.
• Provide analytical insight during monthly and annual financial close processes.
• Generate accurate financial reports and recommend actions based on analysis of results.
• Perform ad hoc analysis and participate in special projects as needed.
• Assist with preparing data analytics and presentations for leadership discussions.
• Liaise with internal departments and represent the team in organizational and project meetings.
• Perform additional assigned tasks and responsibilities.

Benefits

• Paid Time Off (PTO)
• Money Purchase Pension Plan
• 403(b) Retirement Savings Plan
• Employee Assistance Program
• Free Telehealth
• Employee Referral Program
• Quarterly Incentive Programs (for retail positions)
• Corporate Discount Programs
• Medical insurance for full-time team members working 30 or more hours per week
• Prescription coverage for full-time team members working 30 or more hours per week
• Dental and vision coverage for full-time team members working 30 or more hours per week
• Flexible spending accounts for medical and dependent care for full-time team members working 30 or more hours per week
• Short- and long-term disability coverage for full-time team members working 30 or more hours per week
• Life insurance for full-time team members working 30 or more hours per week
• Tuition reimbursement for full-time team members working 30 or more hours per week
• Professional development and opportunities for internal career growth

What This Job Offers

• Job Type: Full-time
• Career Level: Manager