Finance & Operations Manager

YWCA of Asheville•Asheville, NC

5h•$52,000 - $56,000•Hybrid

About The Position

The YWCA of Asheville is dedicated to eliminating racism, empowering women, and promoting peace, justice, freedom, and dignity for all. The Finance & Operations Manager plays an important role in supporting the financial health, day-to-day operations, and long-term stability of the YWCA of Asheville. Reporting to the Chief Financial Officer, this position combines hands-on financial management with responsibility for administrative, facility, vendor, and operational systems. The Finance & Operations Manager ensures that financial and operational processes are accurate, efficient, well-documented, and in line with organizational policies. This position works closely with the CFO, CEO, program leaders, facilities staff, vendors, and other internal stakeholders to strengthen systems, control costs, improve accountability, and support quality service delivery. The ideal candidate is a highly organized, problem-solving professional who is comfortable working across financial analysis, administrative processes, vendor management, facilities coordination, and operational problem-solving. This role requires strong attention to detail, good judgment, discretion, and the ability to turn financial information into practical operational decisions. The Finance & Operations Manager will contribute to the YWCA's mission to eliminate racism, empower women, and strengthen communities by helping ensure that organizational resources are managed well and that internal operations effectively support mission-driven programs and services.

Requirements

Bachelor's degree in accounting, finance, business administration, operations management, or related field
3–5 years of increasingly responsible experience in finance, accounting, operations, nonprofit administration, or a related field
Strong understanding of accounting principles and financial management
Experience with accounts payable, accounts receivable, reconciliations, budgeting, and financial reporting
Strong Excel/Google Sheets skills
Experience with accounting software; QuickBooks Online experience strongly preferred
Strong organizational and project-management skills
Ability to manage multiple priorities and deadlines
Excellent written and verbal communication skills
Strong analytical and problem-solving abilities
High level of integrity and discretion when handling confidential financial information
Ability to work effectively with individuals across different departments and levels of the organization

Nice To Haves

Nonprofit finance or operations experience
Experience with restricted funds and grant accounting
Experience managing vendors and contracts
Experience with facilities or property operations
Experience developing budgets and financial models
Experience creating dashboards or management reports
Experience implementing or improving organizational systems and processes
Knowledge of nonprofit accounting principles and compliance requirements

Responsibilities

Support the CFO in keeping accurate and up-to-date financial records
Assist with monthly, quarterly, and annual financial close processes
Review financial transactions for accuracy, proper coding, supporting documentation, and compliance with organizational policies
Oversee or assist with accounts payable and accounts receivable processes
Review vendor invoices and make sure proper approvals are obtained before payment
Reconcile selected balance sheet accounts, bank accounts, credit cards, and other financial accounts
Assist with preparation of monthly financial statements and management reports
Monitor departmental and program budgets and flag significant variances
Work with department leaders to understand budget-to-actual variances as needed
Maintain schedules for prepaid expenses, fixed assets, deposits, and other financial accounts as assigned
Assist with grant and restricted-fund allocations
Support annual audit and tax preparation activities
Keep proper financial documentation and records
Assist with payroll approvals alongside leadership
Assist the CFO with development and monitoring of the annual organizational budget
Maintain departmental budget files and supporting documentation
Provide managers with the financial information they need to make informed operational decisions
Support analysis of program profitability, cost recovery, subsidies, and pricing
Help departments understand the financial impact of operational decisions
Coordinate and improve administrative processes across the organization
Develop, document, and maintain standard operating procedures for financial and operational functions
Identify opportunities to streamline workflows, reduce duplication, and improve efficiency
Monitor compliance with organizational policies and procedures
Serve as a resource to department leaders on administrative and operational processes
Coordinate cross-departmental operational projects as assigned
Develop systems for tracking organizational contracts, licenses, permits, renewals, and other administrative requirements
Keep organized records and documentation related to organizational operations
Maintain a centralized vendor and contract tracking system
Coordinate vendor onboarding and required documentation
Monitor contract terms, renewal dates, insurance requirements, and compliance documentation
Assist with vendor negotiations and purchasing processes
Obtain and evaluate vendor quotes when appropriate
Monitor vendor performance, service levels, and costs
Identify opportunities for cost savings and better purchasing practices
Ensure vendors follow required YWCA policies and procedures
Coordinate with the CFO and leadership on contract renewals and significant vendor commitments
Work closely with facilities leadership to monitor operational needs and expenses
Assist with tracking building maintenance, repairs, service contracts, utilities, and other facility-related costs
Maintain a schedule of preventive maintenance and major facility expenditures
Assist with capital project financial tracking and reporting
Monitor facility-related invoices and make sure proper coding and approvals are in place
Support financial analysis of major repairs, maintenance projects, and capital investments
Assist in coordinating vendors for building services, maintenance, security, cleaning, landscaping, and other facility needs
Identify opportunities to reduce utility, maintenance, and operating costs
Keep documentation related to facility contracts, warranties, inspections, and service agreements
Coordinate organizational purchasing processes and make sure they follow purchasing policies
Establish and maintain purchasing procedures that promote accountability and cost effectiveness
Monitor organizational purchasing activity and flag unusual or excessive spending
Assist with purchasing negotiations and preferred vendor arrangements
Keep purchasing records and documentation
Support responsible use of organizational credit cards and other payment methods
Assist with periodic review of recurring expenses and subscriptions
Identify opportunities to cut unnecessary expenses and improve purchasing efficiency
Assist the CFO in keeping strong internal financial controls
Monitor adherence to separation-of-duties requirements
Review financial and operational processes for potential risks or weaknesses
Recommend improvements to internal controls and procedures
Make sure proper documentation exists for financial transactions
Monitor organizational compliance with financial policies
Assist with insurance, certificates of insurance, and other operational risk-management documentation as assigned
Serve as an internal resource for financial and operational systems
Assist with administration and optimization of QuickBooks Online and related financial systems
Develop and maintain financial and operational spreadsheets, dashboards, and tracking tools
Assist with system implementation, upgrades, and integrations
Identify opportunities to automate manual processes
Keep accurate electronic and physical records
Partner with program and department leaders to strengthen financial and operational performance
Provide responsive and professional customer service to internal stakeholders
Translate financial policies and procedures into clear, practical guidance for staff
Participate in leadership and cross-functional meetings as appropriate
Support organizational initiatives and special projects
Promote a culture of accountability, financial responsibility, collaboration, and continuous improvement
Model the YWCA's values and commitment to equity, inclusion, and social justice