Mgr, Field Sales

Royal Caribbean Cruises Ltd•Toronto, ON

8d•Hybrid

About The Position

Royal Caribbean Group's Sales Canada Team has an exciting career opportunity for a full-time Manager, Field Sales reporting to the Director, Market Sales Canada. This position will be working from Western Ontario, Canada. The Manager, Field Sales is responsible for profitable revenue generation from assigned retail travel accounts (generating a minimum of $50K in annual revenue) with a cumulative portfolio of $50M+. The Field Sales Manager is accountable for the growth of assigned accounts to meet company sales and growth goals with emphasis on account penetration.

Requirements

Minimum 3 to 5 proven outside sales experience required
Must be fluent (spoken and written) in both English and French.
Must be able to travel and live in assigned territory.
Established success and proven proficiency in the core competencies required.
Must be able to work weekends
Applies sound judgment
Negotiation Skills
Financial /Business acumen
Presentation and Communication skills
Information Management (Technology; Sales Automation)
Territory Management
Interpersonal and Collaboration skills
Sales Aptitude and Ability
Strong solution selling skills
Ability to use multiple communication and interaction methods to collaborate effectively, get results with others and develop customer champions.
Ability to display the highest level of personal integrity, takes responsibility for personal and organizational results, and proactively develops greater ability.
Fosters Collaboration and Cooperation
Champions Change and Innovation
Valid commercial driver's license
Ability to travel to key accounts

Nice To Haves

Travel industry preferred.
Bachelor's degree is preferred, or combination of education and experience.

Responsibilities

Builds and maintains relationships with decision-makers, front line advisors and managing team individual accounts within territory.
Conducts annual contract negotiations, including revenue/passenger growth targets and allocation of co-op marketing funds.
Analyzes sales data and business trends to conduct business reviews with assigned accounts.
Develops tactical promotion strategies for assigned accounts, with accountability for ROI analysis and practice-sharing.
Conducts and coordinates agent training, ensuring the development of Celebrity brand champions.
Ensures that assigned accounts and advisors are kept up to date with the latest brand information including itineraries, pricing, product enhancements and trade resources.
Consistently monitors and updates customer business profiles within CRM system (ROI, cost of sale, yield, retention, automation).
Partner with Director of Sales and HQ teams to develop and implement strategies to take advantage of new sales opportunities within region.
Works with Key Account Manager handling HQ roll-up accounts to analyze and develop opportunities and targeted initiatives.
Gathers and communicates reporting on customer business profile (ROI, cost of sale, yield, retention, automation).
Responsible for complete knowledge of all Celebrity Cruises products, services, and brand representation.
Performs other duties as required.