Manager Field Sales Network , Southeast Region

Johnson & JohnsonWest Chester, PA
Onsite

About The Position

The Manager, Field Sales Network (FSN) – Southeast Region is responsible for leading the operational performance of multiple FSN sites across a multi-state region. This role oversees site-level leadership, drives standardized execution of supply chain and field inventory processes, and ensures high service levels in support of the field sales organization. The position serves as a critical link between Field Sales, Operations, and cross-functional partners to deliver operational excellence, inventory visibility, and effective resource utilization. Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

Requirements

  • Bachelor’s degree in Supply Chain, Operations, Business, or related field
  • Minimum of 5 years of experience in operations, logistics, or supply chain
  • Minimum of 3 years of leadership experience, including direct or indirect team management

Nice To Haves

  • Experience managing multi-site or regional operations
  • Experience in medical device, healthcare, or regulated environments
  • Strong background in performance management and operational analytics

Responsibilities

  • Lead and oversee multiple FSN locations across the Southeast region.
  • Ensure consistent execution of operational processes, standard work, and compliance requirements across all sites.
  • Provide direction and support to Site Leads to enable consistent, high-quality service delivery.
  • Address operational challenges and remove barriers to execution at the site level.
  • Own regional performance across key operational metrics, including service levels, inventory accuracy, and audit readiness.
  • Monitor site performance through standardized reporting, analytics, and KPI frameworks.
  • Drive accountability through regular performance reviews and action planning with Site Leads.
  • Identify performance trends and implement corrective actions as needed.
  • Drive adherence to standardized FSN processes and operating models across all sites.
  • Lead continuous improvement initiatives focused on operational efficiency, inventory utilization, and service performance.
  • Support implementation of new tools, system enhancements, and network-wide operational initiatives.
  • Promote a culture of continuous improvement and operational excellence.
  • Lead, develop, and coach Site Leads and their teams to achieve operational and performance goals.
  • Conduct regular performance and development discussions with direct reports.
  • Partner with Human Resources and leadership to support recruiting, onboarding, and succession planning.
  • Ensure team members are trained and compliant with required operational and quality standards.
  • Partner closely with Regional Sales Leadership to align FSN operations with customer and business needs.
  • Serve as a key point of contact for cross-functional partners, including Commercial Quality, Supply Chain, and Operations teams.
  • Support field-facing initiatives by translating operational capabilities into commercial value.
  • Establish and maintain consistent communication cadences with Site Leads and key stakeholders.
  • Provide regular updates on regional performance, risks, and improvement initiatives.
  • Drive engagement through team forums, leadership calls, and collaborative planning sessions.
  • Ensure compliance with standard operating procedures, work instructions, and quality requirements.
  • Maintain audit readiness across all sites and lead corrective actions where necessary.
  • Partner with Commercial Quality to support inspections and continuous compliance improvement.

Benefits

  • Consolidated retirement plan (pension)
  • Savings plan (401(k))
  • Long-term incentive program
  • Vacation –120 hours per calendar year
  • Sick time - 40 hours per calendar year (varies by state)
  • Holiday pay, including Floating Holidays –13 days per calendar year
  • Work, Personal and Family Time - up to 40 hours per calendar year
  • Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
  • Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
  • Caregiver Leave – 80 hours in a 52-week rolling period
  • Volunteer Leave – 32 hours per calendar year
  • Military Spouse Time-Off – 80 hours per calendar year
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