Manager-Family Support - Brooklyn - Bachelor degree with experience required - 9 AM to 5 PM

NYU Langone Health • Brooklyn, NY

7d • Onsite

About The Position

Family Health Centers at NYU Langone, a designated Level 3 Medical Home, is the largest federally qualified health center network in New York State, and the second largest in the nation. It includes eight primary care sites, 40 school-based health centers and dental clinics, four day care centers, the nation's largest dental residency program, and New York State's largest behavioral health program. The network also includes 12 community medicine sites providing care to disenfranchised New Yorkers, comprehensive HIV services, chemical dependency programs, and a family support center that offers educational, vocational, and other social support programs. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge. Learn more about Family Health Centers at NYU Langone , and interact with us on LinkedIn , Glassdoor , Indeed , Facebook , X , YouTube and Instagram . Position Summary: We have an exciting opportunity to join our team as a Manager-Family Support - Brooklyn - Bachelor degree with experience required - 9 AM to 5 PM. In this role, the successful candidate Responsible for the development and implementation of a comprehensive and coordinated system of Family Support Services within the context of a health care delivery system and in collaboration with appropriate internal and external stakeholders. Family Support Services is inclusive of case management,short term supportive counseling, advocacy, coaching, benefit application assistance, and parenting support. This position is responsible for the integration of these services within clinical and community settings and developing intervention strategies that are sustainable across multiple funding and financing strategies. Overall responsibilities include planning and executing new initiatives, supervision of FSS supervisors, reviewing documentation and data to ensure continuous quality improvement, completion of contractual reports, developing resources and fostering community partnerships.

Requirements

• B.A.
• 3 years of managerial or project coordination experience within complex and integrated systems of care
• Excellent organizational and communication skills
• Competency in partnering with cultural diverse communities
• Qualified candidates must be able to effectively communicate with all levels of the organization.

Nice To Haves

• Bilingual in Spanish, Mandarin or other language spoken in community.
• Master's in Social Work

Responsibilities

• Ensure that supervisors have the tools needed to assess and support their supervisees
• Work with MCIT, the data department, and other FHC stakeholders to evaluate the effectiveness of SDOH screening projects and identify continuous improvement plans.
• Ensure that referred clients receive needed services
• Facilitate weekly staff meetings
• Assist in the preparation of required reports for FSS grant funded initiatives.
• Monitor progress towards meeting grant deliverables and make adjustments in programming to ensure that outcomes are met.
• Assist in the coordination of and implementation of staff development for FSS team members and other Community Based Programs staff.
• Ensure that staff are up to date on benefits and resources needed to support clients.
• Use data as a tool for program development evaluation and continuous improvement
• Identify best practices and work toward the development and implementation of evidence-based models of care/programming that meet student/family psychosocial needs in order to achieve better measurable health and educational outcomes.
• Review documentation to ensure that it meets department standards.
• Assure that programs are addressing necessary objectives to fulfill contract requirements.
• Collaborate with other community based organizations to provide comprehensive services to individuals and families
• Provide ongoing evaluation and assessment and coordinate staff development and training
• Assess new program opportunities and identify and develop new initiatives to better meet the changing needs of the community
• Work with social care networks to ensure that staff are effectively using the 1115 Medicaid initiative to help clients access needed services.
• Collaborate with IT and Quality Assurance to use technology to effectively screen, refer and address patient needs.
• Work to ensure sustainability of FSS department through billing opportunities and exploration of funding opportunities

Benefits

• financial security benefits
• a generous time-off program
• employee resources groups for peer support
• holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager