Produce Clerk | 27 hrs/wk | Availability Required 5 am to 3 pm

New Seasons Market•Beaverton, OR

1d•Onsite

About The Position

Cleans, trims, packages, processes, rotates and stocks produce. Provides exceptional customer service and contributes to a positive and collaborative team environment. This role requires working a schedule informed by business needs, which may change seasonally or due to staffing needs, and demands reliable and predictable attendance. The position involves adapting to changing priorities and conditions within the department and store, demonstrating a solutions-oriented approach to problems, and representing company values. A commitment to diversity and inclusion is expected, fostering a respectful workplace. Constructive feedback is encouraged, and employees are expected to respond to feedback for performance improvement. Conservation of company resources and adherence to company mission, vision, values, and sustainability programs are essential. Compliance with work and food safety policies, store cleanliness, equipment maintenance, and reporting issues to management are also key aspects of the role.

Requirements

Must complete and maintain any required food and work safety trainings/certifications.
Engages the customer in a friendly manner by seeking opportunities to exceed customer expectations and enhance the customer experience.
Works a schedule that is informed by the needs of the business and may be subject to change seasonally or due to varying staffing needs and demonstrates reliable and predictable attendance, in accordance with attendance policy and all applicable laws.
Shifts tasks as priorities and circumstances change based on needs and conditions of department and whole store as needed.
Demonstrates a solutions-oriented approach to problems or concerns.
Represents company values.
Demonstrates commitment to valuing diversity and contributing to an inclusive working and learning environment.
Works cooperatively and positively with fellow team members, customers and vendors spiriting a respectful workplace where everyone is welcome.
Gives and receives feedback in a constructive manner demonstrating company “Speak Up & Listen” culture.
Responds to feedback in order to improve performance.
Conserves company resources.
Works in a manner consistent with company mission, vision and values and sustainability program.
Adheres to work and food safety policies set forth by the company and all local, state and federal regulatory agencies.
Contributes to store cleanliness, maintains equipment.
Informs store/department management of any problems.
Observes all company rules and policies.
Understands and complies with specific department or location guidelines, tasks and responsibilities.
Demonstrates sound judgment and decision-making in completing job-related tasks, in behaviors in the workplace, and in interactions with co-workers, customers, and the community.
Consistently utilizes the DEI lens in work tasks and when working with other teams and stakeholders.
Previous customer service, food service, retail or grocery experience preferred.
Previous produce experience in a retail, farm, or grocery environment preferred.
Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment.

Responsibilities

Prepares Produce department for store opening and closing.
Assists customers with product selection, shares product knowledge, and makes recommendations based on customer needs.
Cleans, trims, packages, prices, rotates, and stocks produce department products.
Builds displays and arranges department products for attractive presentations, highlighting featured, unique, and seasonal items.
Stocks, rotates, and faces products with attention to quality and expiration dates.
Handles damaged and spoiled product according to company policy.
Receives and unloads merchandise, checking quality, count, and condition.
Communicates any issues to management and the merchandising team.
Completes customer special orders thoroughly and provides follow-through.
Maintains cleanliness, organization, and rotation of all areas, products, and supplies.
Maintains accurate pricing and signage that meet merchandising standards.
Complies with all company organic standards.
Understands and complies with specific shift guidelines, tasks, and responsibilities.
Maintains awareness of current ads, promotions, holidays, and events.
Demonstrates familiarity with products in the department, including labeling, recommended uses, and vendor/supplier information, with a willingness to continue learning.
Notifies department manager or Manager On Duty of any situations relating to customer service, safety, productivity, security, or any other situation that may have an adverse effect on the store.