Manager, Family & Community Support

Spence-Chapin Services to Families and Children•New York, NY

5d•$70,000 - $75,000•Onsite

About The Position

The Manager, Family & Community Support, plays a pivotal role in delivering high-quality clinical and consultative services to adoptive families and individuals within the adoption constellation. This role is responsible for managing a diverse client caseload and providing therapeutic interventions and consultation services tailored to the unique needs of adoptive families. The Manager plays an integral role in supporting the adoption services to adoptees, adoptive parents, and birth parents. Additionally, this position will respond to clinical inquiries from our perspective clients, provide support to community events, and offer guidance, resources, and emotional assistance to individuals connected to adoption and the foster care system. Spence-Chapin is a non-profit organization based in New York City that has been providing adoption services and adoption support for more than 115 years. At Spence-Chapin, we believe that every child deserves a family, and we work tirelessly to advocate for children in need of a permanent, loving home. Over our history, Spence-Chapin has served more than 30,000 children, women, and families through our main program areas: Comprehensive Domestic and International Adoption Programs; Birth Parent Services; Family & Community Support Services; and International Humanitarian Aid through programs like our Granny Program to support children living in orphanages overseas. Our work is made possible by individuals dedicated to our staff. At Spence-Chapin we find joy in celebrating each other, our co-workers, and our clients. Everyone is treated with respect and dignity to strengthen the vibrancy of our community. We celebrate a culture of excellence, inclusivity, compassion, flexibility, and support.

Requirements

License Master of Social Work (LMSW or LCSW) or comparable degree in related field required
2-4 years of experience in the human/social services field
Foster care or adoption experience strongly preferred
MS Office -Proficiency in Excel, Word, and PowerPoint
Experience with database platforms
Excellent organizational skills, ability to prioritize workload, administer, and resolve problems
Strong problem-solving skills; excellent interpersonal skills
Excellent verbal and written communication skills with the ability to communicate effectively in highly emotional situations
Strong public engagement and client service skills
Ability to work both collaboratively and independently and handle a high volume of work in a dynamic environment

Responsibilities

Delivering ongoing clinical services and monitoring across multiple modalities to individuals and families within the adoption constellation, both private and foster care adoption
As a member of the clinical team, participate in team consultation and clinical supervision
Complete progress notes and other written documentation in accordance with organization protocol and contractual agreements
Facilitate community programming collaborating with Associate Director on outreach and onboarding to hosting activities and gathering feedback
Complete administrative roles associated with Community Programming along with Associate Director
Provide logistical/setup support for community events
Assist Associate Director with planning a yearly calendar of events for Adoption community
Ensure electronic and physical files are maintained for clients and program events
Represent Spence-Chapin when needed at conferences, community events and with partners
Outreach and relationship building to expand network of partner organizations
Provide additional assistance within and outside of counseling areas, as requested and/or as appropriate, to ensure the ongoing success of counseling services at the organization
Represent Spence-Chapin, when necessary, at conferences, community events, and with partners
Perform any other departmental or agency-related duties or special projects as directed by supervisor